Tri Star Heating and Cooling

Outstanding service!  Takes the time to answer all the questions.  Comes out anytime of day or night.
Jan 3rd, 2021

Jun 22nd, 2020

I definitely would not recommend this company . I had thought about taking them to small claims court. Our experience with this company was beyond bad. They came to my house 5 times. I had to call after each visit to beg them to come out again because my ac still wasn't working. They not only did not fix it but rigged it. Overcharged the system and was burning up my compressor. Told me to go elsewhere when i called again calling them out on wanting to charge me again for part number 5 to be installed. I found a new company that knows how to fix air conditioners. Difference was unbelievable. First visit too!!! Don't use this company!!!
Aug 9th, 2018

The company overcharged for a service and totally misrepresented themselves. We had them out because the heat pump stopped working, they added Freon, charged us $500 and the unit only continued to work for about 5 days. So called them, told us they would add more Freon but not charge. Then when they got here, suddenly developed amnesia. First of all they lie and then they should have checked for a leak before adding 5lbs of Freon. LIARS AND CROOKS! Dont use them. They are not registered with better business bureau either.
Jul 24th, 2018

I Do Not Recommend This Company. I only clicked on one Star because you had to chose something. Tri-Star was scheduled on a Thurs. it was raining so I Called to reschedule. We talked about possibly coming on the following day. I asked if someone would call me to let me know. The lady I was talking to said she would be the one to call me back.Waited all day for a phone call.. (Because I have nothing better to do on a rainy day) No call from Tri-Star. On Fri. morning 8am I called....no answer. So I left a message. No call back on Fri. mid afternoon. This appt. was set over 2 weeks ago. What a waste of my time!!!
Sep 21st, 2017