Window World of Cincinnati

Installer Ben was fantastic! He was a perfect match for the job he treated our home as his own. Replacement window for one was more difficult due to rott of window seal. He solved how to strengthen and replace the seal. Outstanding service alone with professionalism. Kudos to Ben and company. Service: Double pane window installation & replacement
Feb 1st, 2023

How about you don't scam people during tough times? $10,000 to replace windows and the second you're called out for doing a poor job, you refuse to finish the job and refuse to refund? Good luck.
Jan 1st, 2023

I highly recommend Window World from Matt in sales to our installers, everything went so well. The installers did a wonderful job and were very knowledgeable. I am confident with my decision in using Window World Services: Sliding glass door installation & replacement, Vinyl window installation & replacement
Nov 26th, 2022

We have had some issues with our patio doors that were installed and while it has taken some time to try to get them right and they still aren't, Window World is making things right by trying doors from a different manufacturer. The owner of the company personally reached out to apologize. I can understand what they as a business are going through with all of the issues that have come about because of Covid. I am thankful they are doing all they can to make it right. Taking a star off just because of the issues but more impressed that they are a company with good values. Hopefully when the new doors come in, I can update to a 5 star review! Update 12/18: Got the new doors and now that its cold out, I can not only walk over to one door specifically and hear the traffic like I have it cracked open, but there is draft still coming in through these doors that appear to be the same even though I was told they would be upgraded. Services: Window installation, General door installation
Dec 16th, 2022

Ive had nothing but issues with my windows and sliding patio door since installation. My patio door handle/ lock was improperly installed and upon numerous attempts, Window World techs were unable to correct the issue. Not to mention the SLOPPY caulk smeared and dried up around my door and trim. The tech actually said, Who cares, its just an old condo. Just before Memorial Day weekend I had to contract a 3rd party to fix my lock so I could secure my unit before leaving town. Most recently, I just discovered my bedroom window does not latch or lock! My a/c stopped working so of course, I opened my windows. I live on the lower level and am scared to even go to sleep tonight. The window pane feels like it is going to fall out. There is a gap and the latch doesnt align with the hooks that secure the lock. This is no surprise as just after install my windows were fogging up and freezing little ice cycles around the edges. Window World management told me this was normal and would subside. Not true. This company is incompetent and they do NOT care about us the consumer. Zero stars!
Dec 8th, 2022