Hours

Thursday:
11:00 AM - 8:00 PM
Friday:
11:00 AM - 8:00 PM
Saturday:
11:00 AM - 8:00 PM
Sunday:
12:00 PM - 6:00 PM
Monday:
11:00 AM - 8:00 PM
Tuesday:
11:00 AM - 8:00 PM
Wednesday:
11:00 AM - 8:00 PM

Chamber Rating

Verified Member
4.1 - (583 reviews)
295
127
99
29
33

About
JCPenney

JCPenney is one of the nation’s largest apparel and home furnishing retailers. Since 1902, we’ve provided customers with unparalleled style, quality & value. Browse our variety of kids’, men’s, and women’s apparel, as well as footwear, jewelry, accessories, & more with free shipping and curbside pickup available. Explore our new beauty concept, JCPenney Beauty, for skincare, makeup, and beauty deals from big-name brands like Covergirl & e.l.f. and Black-owned brands through Thirteen Lune. Visit our JCPenney Department Store in Elizabethtown, KY to discover a wide range of national brands such as Adidas and Levi's along with our private brands Liz Claiborne, Worthington, St John's Bay, Arizona Jeans, Okie Dokie, & more.

Contact Info

Vidoes

Payment Methods

  • AMERICANEXPRESS
  • CHECK
  • DISCOVER
  • MASTERCARD
  • VISA

Questions & Answers

Q What is the phone number for JCPenney?

A The phone number for JCPenney is: (270) 765-7500.


Q Where is JCPenney located?

A JCPenney is located at 1704 N Dixie Hwy, Elizabethtown, Kentucky 42701


Q What is the internet address for JCPenney?

A The website (URL) for JCPenney is: https://www.jcpenney.com/locations/ky/elizabethtown/clothing-stores-elizabethtown-ky-2204.html


Q How big is JCPenney?

A JCPenney employs approximately 20+ people.


Q What days are JCPenney open?

A JCPenney is open:
Thursday: 11:00 AM - 8:00 PM
Friday: 11:00 AM - 8:00 PM
Saturday: 11:00 AM - 8:00 PM
Sunday: 12:00 PM - 6:00 PM
Monday: 11:00 AM - 8:00 PM
Tuesday: 11:00 AM - 8:00 PM
Wednesday: 11:00 AM - 8:00 PM


Q How is JCPenney rated?

A JCPenney has a 4.1 Star Rating from 583 reviewers.

Ratings and Reviews
JCPenney

Overall Rating

Overall Rating
( 583 Reviews )
295
127
99
29
33
Write a Review

Beau Buchanan on Google

image Had great service.

Business Response on Google Apr 8th, 2024
Thank you for choosing us and for the incredible five-star rating Beau! Your feedback motivates us to keep raising the bar and sets the standard for excellence in everything we do. We appreciate and value you so much as a loyal JCP customer. Have a great rest of your week and stay safe.

Stacy Overstreet on Google

image

Business Response on Google Apr 7th, 2024
Thank you for that 5-star review, Stacy! We appreciate you as our loyal JCPenney customer and we can't wait to see you again!

Ellen Ricail on Google

image Used the beauty salon. Melba is great.


Sherry Snyder on Google

image Had a weird experience at this store today. I rarely go in this store anymore because it's not what it used to be. Anyway, went in at 10:45 today and there were about 6 other people doing as well, when suddenly an employee started shouting "we're not open yet, we're not open yet!" I told her the doors were open and she said that was her fault and she told us to leave. People put their merchandise down and left and i don't know about the other women but i didn't go back. With this kind of nonsense this store won't stay open. Sad.
She was more worried about getting in trouble than customer service.

Business Response on Google Mar 29th, 2024
We're sorry to hear that you had a poor experience at our Elizabethtown store Sherry. We strive to provide exceptional service to all of our customers, and we're disappointed that we fell short in your case. We will notify our Elizabethtown location immediately regarding the lack of customer service. Don't forget to swing on over to jcp.com and check out our 65% off Doorbuster and spring deals that you will truly enjoy! Thank you for stopping by and we hope you give us another chance to provide the experience you deserve.

Joan Hershey on Google

image This store is not what it used to be! It feels unorganized, and good luck finding an employee for help if you need it! I did manage to find a couple of end of season bargains, but I had to work for it! The clearance section is HUGE and honestly, the markdowns weren't that great. I guess they just like having that big area designated for clearance items because I doubt they move too fast. It feels like JCPenney will be the next big retailer to leave the malls in this country.

Business Response on Google Mar 23rd, 2024
Hi Joan, we apologize for the inconvenience caused. We want to make this right. Please call us at 1-800-322-1189, and one of our associates can help resolve this issue for you.

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Overall Rating

Overall Rating
( 583 Reviews )
295
127
99
29
33

Write a Review

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