Meredith & Son Glass

The customer service is the best! And they were super patient with me when I had to reschedule a few times. I definitely recommend them for anyone that needs auto glass repair! Service: Auto windshield repair
Sep 21st, 2023

Aug 28th, 2023

I've used these people twice in the last year. Very polite and helpful people. Very easy to work with.
Aug 8th, 2023

In the middle of november I contacted merideth and sons glass about installing a new windshield seal on my 76' ford truck that has the wide chrome trim. They told me they would get back to me, but we had to contact them a couple more times before they finally gave me a labor price, but told me their vendor couldn't get the seal that I would need to purchase it myself and they recommended someone, but I decided to order from LMC truck cause they are well known, have a lot of parts for older trucks and I have bought from them in the past. Got my seal and called back and scheduled a date for the install. I told them I couldn't get a ride that I would have to wait while it was being done and they said no problem. I took it in late november 2023 and after about four hours they couldn't get the chrome trim piece put in and said it seemed my seal was to stiff that they would install the windshield as is and they would order me another seal from the guy they recommended, which I couldn't understand why they didn't just do that the first time. Keep in mind that it's a 35-40 minute drive each way for me, I kinda live in the hills. They got the other seal and scheduled me for I believe 12/6/2023. On that morning I drove all the way there only to be told his help didn't show up and the other helper was out sick and that he tried to call me, but where I live my phone don't always work and when his missed call showed up later the timing was after I was already on my way there anyways which he had been told the first time how far my drive was so he said he would make it right and reimburse me gas or something. Well I waited and finally got another date scheduled for 12/26/2023. Me and the wife went that day cause she was off work and we sat there for 8 hours and they got the trim in somewhat this time, but messed it all up trying to install the windshield and both times left black sealer in little spots all over the outside of the truck and a couple spots in the seat. He finally said they would have to either install a different gasket with the fake little chrome strip or a solid black one and the truck isn't mint, but has only 53,000 original miles and I'm trying to keep it original so I told him I would think about it. I called him back the next day and agreed to the solid black and figured later down the road I could maybe get the original put in, but needed it done so I could use the truck and it not leak and he said he could get the seal in a day or two. Here it is march the 2nd 2024 and I have yet to get a call back. I have since purchased a new seal and gonna try and find someone else to install it or try and do it with the help of my kids hopefully. I DO NOT RECOMMEND them at all. It seems they are unorganized from what we put up with and heard while we were there and if they couldn't do the job they should have never agreed to take it on.
Mar 7th, 2024

they replaced a front windshield at the dealership in elizabeth town in march 2023. it was not done correctly.. by october we started calling to have it fixed by them correctly since they were paid. they planned to come to the owners home for 5 straight months to fix their mistake. they failed multiple appointments: stating we need to drive 2 hours there and back for them to fix their mistake on our time and gas.when i called back they decided on 2/16/24 that they were big going to fix it. the owners excuse is always Kelly never comes into work and his only helper is always down in his back and stubborn. i suggested he hire more dependable people and honor his work and he was simply unwilling. i have all of our conversations recorded. Swope nissan and the swope dealers will not use them again. if i could give zero stars i would. i'm reporting to better business bureau and attorney general . they are horrible . don't waste your time.
Mar 3rd, 2024