Heights Finance

Jessica is rude as can be. I have been a customer of theirs for a while now. Melissa is always so sweet and kind every time. When she isnt there and I have to deal with Jessica, she is extremely rude and unprofessional. After I pay this loan off, I will not be going back to them. Also, what Melissa tells you face to face, Jessica goes behind and says no. They all need to be on the same page on everything. If you wanted to be treated like a decent human being with respect, go to a different company. From the way they act, you arent valued here.
Mar 3rd, 2024

I can't remember her name but one of the ladies was friendly but there was one that didn't even say by at the end of the conversation. I never received any notifications from them on their decision.
Jan 6th, 2024

Melissa was amazing! However, the other lady in the office felt it necessary to be snarky and give attitude when I questioned when it became mandatory to have personal property insurance on the loan. If this is the treatment people get for asking questions I have to wonder how a real dispute would be handled. Definitely not the customer experience that was expected or given when I worked there.
Dec 14th, 2023

Wonderful customer service. Got the job done for me.
Dec 7th, 2023

Not as good a place as it once was
Sep 18th, 2023