Zaxby's Chicken Fingers & Buffalo Wings

I recently visited Zaxby's and overall had a decent experience. The service was top-notch, with attentive staff members who were friendly and efficient in taking our orders and ensuring we had everything we needed throughout our meal. However, I was a bit disappointed with the food. While it was okay in terms of taste, I found it to be overly salty, which detracted from my enjoyment of the meal. It would be great if they could adjust the seasoning to make it more balanced. In summary, Zaxby's offers great service but could improve on the saltiness of their dishes for a more satisfying dining experience.
Mar 29th, 2024

Very satisfied
Mar 23rd, 2024

Great place to eat. The chicken is so juicy and fry seasoning is to die for. The staff is very friendly and welcoming. Katie is always very nice and has great customer service skills. Will always rate this store at a 5.
Mar 3rd, 2024

This place is new for the town of Columbia Ky. Love this restaurant! Staff are so nice and friendly. Smiles and a nice welcome to Zaxbys as you walk in. The chicken is so delicious. I call it a kickin chicken lol lots of different flavors of dipping sauces. I always ask for some extra Zax sauce. Its so good on there fries. I eat here at least three times a week. Once they were open.I enclosed pictures here when they were building this place. I could not wait for the grand opening. Yes I was there! Five Stars! Kid-friendliness: A place where kids will enjoy being there. Wheelchair accessibility: Easy no steps
Feb 28th, 2024

This was our first time at a Zaxbys. We were pleased with the food and the service. We ordered chicken sandwiches, one by itself and one as a meal, with the add-on shrimp side for $3. Our food was fresh and hot. The sandwiches were very good. The chicken breast was tender, and the breading was nice and crisp. The regular fries were good. The seasoned fries were a little too salty for our taste, but to be fair, we generally eat a low sodium diet. The standout items were the shrimp, large and perfectly cooked, and peach tea. We both decided we'd get the shrimp meal next time. The restaurant is clean and well laid out. The restrooms are clean and handicap accessible. The music, moody blues, and similar artists was enjoyable to listen to but not so loud as to prevent conversation. I'm very happy with our experience here. We'll be back.
Mar 29th, 2024