Alexandria Auto & Truck Repair

I have taken my Nissan here plenty of times and Gene has always helped with it with no issues at all. They are very honest and quick with the jobs, and they have even changed my transmission and clutch within 2 days. Their prices are affordable compared to other shops. Gene often actually saves me money, and sometimes does some jobs for free or without labor costs! Always happy to take my car here and have no hesitation in calling them when something goes wrong.
Mar 21st, 2024

Best service in the area, cant do better
Nov 22nd, 2023

Gene is SO helpful. Being a single woman I so trust his business for my car. Oh, and I love my car. Thank you !!
Nov 7th, 2023

Aug 4th, 2023

If I had the option I would give this place 0 stars. I came to this shop because my car had broke down (obviously). It is a crank no start and I told the mechanic that it was running fine and then it was parked for a few hours and it wouldnt start anymore. He told me hed look into it and I left him to diagnose the car for a few days. After about a week I hadnt gotten a call back about my car so I had called, after a few days of calling and getting no answer I had FINALLY gotten an answer. He told me that with the type of engine my car has it had seemed like my timing belt had broken and I needed a new engine. Heres the catch: in this same phone call he told me he hasnt taken the cover off to fully look at the engine that he said had blown. (Also, timing belts dont break when the car is off!) He told me a USED engine would cost me $4000 for him to order and install it. I had just lost my job and I obviously didnt have $4000 to put down on an engine so I told him I will wait a little and let him know what I decided to do. After talking to my mother (who is a mechanic) she didnt think the used engine should cost $4000 especially if he hadnt made sure i really needed a new engine. We tried talking him down on the price and he didnt budge, we also asked for a payment plan to which he said i would pay $2000 now and then $2000 in 2-3 days when he was done. With that we decided to just have it towed home and get a second opinion somewhere else. Upon arriving to pickup my car we had seen that he took off my coil packs and had just thrown them on the floorboard of the car. I honestly dont know why the coil packs were taken off but maybe he shouldve put my car back together before I picked it up? Anyways, fast forward to today and I got a call from my second opinion. It turns out that yes, it is an engine problem, but my timing belt is fully intact! I dont know if this mechanic was trying to up the price on something that wasnt wrong with my car because Im a young woman but it is INSANE that he would blatantly tell me it was one thing and then follow that up with telling me he didnt even fully LOOK at the thing he said was broken. I dont recommend coming here and I hope that he hasnt fixed someones car without knowing whats actually wrong with it. Service: Vehicle Inspection
Aug 19th, 2023