Costco Tire Center

Harrison, an employee at the Wichita Costco Tire Center, helped me immensely! I live in Denver and needed help removing and reinstalling my car battery. Harrison was on vacation with his family but he took time to help me and did an amazing job!
Jun 15th, 2022

Good service
Jun 7th, 2022

Friendly service!
Feb 1st, 2022

Purchased 4 new tires from Costco. They called when they arrived, when I called to set up the appointment they said it would take about an hour. Great, scheduled the appointment and were good to go. I arrive 5mins before my appointment time and when I drop off the keys I am told it will take about an hour and they will call once its ready. At an hour and a half I check in and they said probably 15 more mins. At 2hrs and 15mins I go back to the desk to inquire about my vehicle and it is finished and no one called me. Not only did this appointment take over double the quoted time, no one called once it was ready. Beyond disappointed in the service today.
Nov 6th, 2021

Full disclaimer this first statement is just an assumption: they need more employees in the tire center or they are going to burn out the ones they have! Takes a lot longer than communicated to complete an appt, etc. Recent experience: 60,000 mile warranty tires lasted to 35,000! (A reputably good brand but I know of tires lasting 60,000 miles with no rotations and I made it to 35,000 with 3-4 rotations. Big box poor quality?) And warranty (from manufacturer but easiest cop out for Costco Tire Center) NOT honored even with 3-4 rotations in 35,000 mile time. Even if I didnt hit the exact mileage (repeated EXTRA long rotation appointments each time I was there), this should not be the case for 60,000 Michelin tires. I would advise to buy tires and honor those warranties elsewhere! Discount tire will honor a rotation done at any location for warranty purposes, for example. Im sharing so they can stop stripping money from hard working people (some people are not knowledgeable about these things so scamming can become easy and unnoticed). Save yourself money and time 1) youre not stuck in Costco for longer than planned with any appointment - opportunity to $$$ minus the food court 2) HALF the warranty mileage not honored and brand new tires needing to be purchased way sooner than what is appropriate!
Dec 15th, 2022