Sherwin-Williams Paint Store

Man I would love to give Sherwin Williams 5 stars but the simple fact is.. it took over 3 visits to accomplish a simple request, and to be frank, the guy who helped me was kind of a jerk. They no longer will match paint after 5pm. What? If they wouldve taken any effort to even try to match, they wouldve seen that they had PREMADE quarts of the matched color. So I was told midday tomorrow very smuggly by the person helping me. After I never did receive the call the promised I had to call and have them match it right before I came in. On the first visit, I also told the rep I needed two quarts of alabaster white in the captivate style, but after the guy was very reluctant to even attempt to help me, I decided to shrug it off and say Ill get it tomorrow. After coming BACK in for the matched paint, I was then informed by the same smug rep who was obviously also listening to music with an earbud in, he then told me oh were out, so we cant help you with the captivate. There was no solution presented. No oh we usually get this in on Wednesdays or can I check if another store has it for you? Now I have to either call another store for it, OR, wait and hope they get more in some other time?! No help at all. Just a pathetic experience all around from what has normally been 5 star experiences. If I ever need to hire someone, Ill make sure to disregard any resumes that say Sherwin Williams if thats who they hire.
Jan 22nd, 2024

Dec 19th, 2023

Unfriendly inefficient staff. No thank yous, no smiles. After telling 2 different staff my name, my purchase was put under the wrong name. I have never had that issue at the 31st location. Wont return to this location!
Oct 23rd, 2023

Mar 23rd, 2023

Clerk was helpful and friendly. Walked out with what was needed.
Jan 22nd, 2023