Jimmy John's

Mar 29th, 2024

This place is not fast at all. I ordered an hour ago and still don't have my food. They have Uber delivering and it's going to take 30 mins to go 1.5 miles. I called and they were like eh sorry. I only ordered because it supposed to be fast. Ridiculous
Feb 5th, 2024

Been going to this place almost daily for several years. Always order the same thing (#4 no tomato) and often they start making it for me as I walk in the door. The quality is extremely consistent and I have always found them to be very very friendly here. The last time I was there (last Wednesday) there was a new employee (new to me anyway) at the register, extremely friendly and helpful, and I think he got discombobulated a bit when the guy that knows me well made my sandwich as I was walking in and put it on the counter when we were in the process of my paying. I took the card out when it said "approved" and the guy said that it must not have gone through because the receipt didn't print out, could I please run it again. I told him that it said it had been approved, but no big deal, I ran it again and the receipt printed out. I sat down and checked my credit union checking account and it showed that two charges of $10.95 just went through. I took it back and showed him. He was extremely helpful but he said he had to go back and talk to the manager. (She has always been extremely friendly, always says hi, and smiles at me whenever I go in.) I was sure she'd take care of it. He came back to my table a minute later and said that she told him only one charge had gone through, but to give the bank a few days and I could always come back and get a refund. (He was very apologetic about this.) This response kind of surprised me, since I had clearly shown him (and he relayed it to Melissa) that two charges had just appeared in my checking account. OK, I thought. I'll give it a few days. Maybe there's something about this I don't understand. It's now been four days and both charges are still there. This has NOTHING to do with the money. I just was hurt more than anything to be treated this way. Sorry Jimmy John''s. You've lost a customer for life.
Mar 28th, 2024

Got sandwiches here two times, first one had so much sauce I felt like I was drinking it, the second one was a hot sandwich that was also buried in sauce and tasted exactly like cleaner. Service was good however and the restaurant is clean, maybe too clean.
Jan 20th, 2024

Nov 26th, 2023