Cricket Wireless Authorized Retailer

Hustled my friend who is not a native English speaker into setting up a plan. They assured us the unlocked phone we brought will work. Phone ended up having issues being activated. The associate who worked with us was dismissive, confrontational, and rolled his eyes at our requests. We requested a SIM card to troubleshoot (this was advise from the Cricket Wireless 611), and the associate once again rolled his eyes in went in the back room. We could hear him arguing with a colleague about it. He then came back out and attempted to publicly shame us by announcing for all to hear. Overall I am not pleased with the service.
Jun 23rd, 2023

Helpful+
May 24th, 2023

Shut my service off over $10 The lady at this store didnt charge me for the last $10 when I went in and asked to FINISH paying my bridge pay. Meaning I wanted to finishing paying my bill in full Gave the lady $60 and she gave me $10 back and said oh its only $50. Now I owe $90 (which is my bill in full) After paying $100 for 2 weeks of service. Honestly want to go with another phone carrier for their neglect to make things right.
May 17th, 2023

Great service. Employees are nice, got me in and out super fast.
Apr 7th, 2023

Apr 1st, 2023