BBH, LLC dba Cook's Heating & Cooling

Derek talked me through every step of the process and helped me understand how my furnace worked, what to watch out for, and even offered a few pointers and tricks along the way. You can't ask for better service than this!
Dec 5th, 2023

I called Monday for an appointment, and Friday was the earliest they had so I took it. They called today (Wednesday) with a cancellation, so they told me 12 to 3:00. Technician Ricky got here early at 11:45, checked out the system, found a wiring issue that was preventing it from running, and had my heater running in 20 minutes. He even noticed the housing was labeled with the wrong size air filter and replaced that. I appreciated Ricky and the friendly, professional, prompt service from him and Cook's.
Nov 20th, 2023

Had a brand new unit installed 3/22. Shoddy installation has caused numerous problems. (Didn't seal gaps properly so all the air was going UNDER the house, freeze ups at compressor) Had to have a new ignitor installed 2/10/23, tried to turn furnace on 10/27 and it's throwing a bad ignitor code. Would not recommend them to my worst enemy. Services: HVAC duct & vent repair, Heating system installation, Install AC
Oct 27th, 2023

Sep 23rd, 2023

Crooks! No accountability for improper install even under warranty. Super rude, keep off your property.
Aug 3rd, 2023