Crash Champions Collision Repair Topeka

The staff was very freindly and helpful. They went above and beyond for me in a time of need and I will be forever grateful for their assistance.
Mar 29th, 2024

Jan 15th, 2024

Very happy so far my car is there now and my insurance is paying everything but the $500 deductible. There is a long wait for services because they are really busy.
Dec 25th, 2023

Dec 6th, 2023

Insultingly disappointing. 1) What should have been a 4-5 week job (other professional's options) turned out to be 7 weeks. 2) I was challenged by management once they learned of my past career in autobody and the knowledge that [visual evidence] the poor quality of the interior detailing upon delivery was unacceptable and they failed in quality control for starters. 3) The day after pickup, I was able to scrutinize the body & paint work and was not surprised to fined about a half dozen hail dents that were not fixed. Along with paint nubs/dirt in the clearcoat and overpray on a door weatherstripping. 4) The hood was loose and was shaking/vibrating at high speeds. 5) The rear window defrost doesn't seem to be working. 6) Customers service at the front desk was great. However, management feels the need to tell me (the Customer) all the shop issues like being overbooked and/or short staffed. Moreover, thier personal problems that has zero relationship to my vehicle being fixed period. 7) Customer service 101, needs improvement or at a minimum training from a professional third party person. 8) I was pushed to the right on pickup about 4 times over the 7 week and 3 day timeline that it took to get my truck back with an overall letter grade of a D+ in my personal experiences and opinion. 9) Now, I will have further inconvenience by bring my truck back to have them clean "detail" it right (for real maybe) a second time around. How insultingly disappointing?! 10) in closing, I will never recommend this shop to anyone; however, I will make it my mission to info and share my disappointing experience with the likes of Better Business Bureau, Chamber of Commerce, and the common social media platforms.
Dec 20th, 2023