Epic Surgery Center, LLC

Had both cataracts removed here. Both appointments all of the staff were very friendly and knowledgeable. One nurse in specific even remembered me from three weeks prior. She was professional and made me feel like I would be well cared for while I was there quelling my pre surgery anxiety. Im terrible with names so although I can remember everyone giving me their names, I cant put a name with her face. I believe she was the only obviously Asian nurse working there. I hope this helps identify her as she needs to be commended and thanked.
Mar 20th, 2024

Wow! So professional, but very personable. The nurse went out if her way to explain everything since the procedure changed from what we thought. The doctor was fantastic as well.
Jul 19th, 2023

Feb 12th, 2023

Service was great. Billing not so much. Was told my copay for procedure was 208.55 and paid that the day of surgery. Now getting a bill for 213.40 more. All I could get out of the billing department was yes I see where it says your co-pay would be 208.55. Sorry we were WRONG!! Had both eyes done, same procedure same day, same surgery suite but charged double!! That doesn't count the surgeons cost and anesthesia!! Make them put it in writing!!
Sep 2nd, 2022

My doctor was fantastic but the whole experience was so bad that I would not go there again. I address the my concerns about an acid reflux condition and anxiety issue. The nurses were not friendly and were not efficient. The anesthesiologist was insincere and said she would take care of it, but that did not happen. I woke up in the middle of the surgery and heard everything that was being said about it. Over a year ago, I had the cataract surgery on my left eye in the anesthesiologist totally knocked me out and relax me from any anxiety issues . After the surgery, they asked me if I wanted something to drink and I asked for a Coke which they brought me and it was not even cold a bit.. There were other issues that I have not stated, but it was a total nightmare experience other than my eye doctor doing a great job on the surgery.
Mar 16th, 2024