Extended Stay America - Kansas City - Shawnee Mission

Chamber Rating

2.9 - (797 reviews)
188
152
123
82
252
Read Our 797 Reviews

Chamber Rating

2.9 - (797 reviews)
188
152
123
82
252
  • Miranda Dawn

    We have been here since November and have not had any issues. The staff is friendly and the room was clean. Easy access to the highway and close to shopping and restaurants. Been a pleasant stay so far.
    Apr 7th, 2024

  • Chris Martinez

    I have to say one of the cleanest extended stay hotels I've stayed at and overall satisfied with room Cleanliness and staff member working front desk during my check-in greeted me & she was very polite professional and informative about Hotel imminities & Services provided by hotel !! Thank you for a comfortable and clean environment during my visit.
    Mar 29th, 2024

  • Jerry Chasteen

    Found a bag of heroine in my room within two hours of me being there. The front desk was very polite and apologetic. Moved me to another room but for the room and the area its a one star. Noteworthy details: If youre bringing kids make sure you check everywhere!!! Do not need them finding drugs!
    Mar 17th, 2024

  • CC Caprice

    This stay was awful, aside the people who work there were really great people, just completely oblivious to housekeeping I guess. There were roaches in the room, burn marks on the sheets, large pieces of food and trash under the bed/furniture, and vomit on the bed skirt. And thats just the things worth remembering, which I hope I dont as soon as possible. Terrible disgusting horrible. We checked in super late, out of town, and intended to actually extend our stay here but we checked out as soon as we got some shut eye. I will never stay at extended stay because of this. Anywhere. Ever. This was worse than the cop infested motel 6 but not as bad as the super 8 with the brain matter on the wall. But vomit on the bed is a very close second. EDIT: Even though this room was awful, I called after our weekend stay and management fully resolved our issue so thank you people who work there!! I added a star for that. Rooms: Gross! Believe what you read! Avoid at all costs! Caution! Beware! Yuck! #hopeididntgetsyphilis
    Apr 2nd, 2024

  • Betsy Rhoades

    Gross! Front desk people were nice and professional, but the room itself was disgusting. I check for bedbugs every time I stay in a hotel and thankfully no bedbugs, but the sheets were gross and looked like they hadnt been washed. The area was loud because its right off the highway and theres constantly cars driving/honking. The shower was hot and they are dog friendly, which is a huge bonus.
    Mar 15th, 2024

Read Our 797 Reviews

About
Extended Stay America - Kansas City - Shawnee Mission

Extended Stay America - Kansas City - Shawnee Mission is located at 6451 E Frontage Rd in Shawnee Mission, Kansas 66202. Extended Stay America - Kansas City - Shawnee Mission can be contacted via phone at 913-236-6006 for pricing, hours and directions.

Contact Info

  •   913-236-6006

Questions & Answers

Q What is the phone number for Extended Stay America - Kansas City - Shawnee Mission?

A The phone number for Extended Stay America - Kansas City - Shawnee Mission is: 913-236-6006.


Q Where is Extended Stay America - Kansas City - Shawnee Mission located?

A Extended Stay America - Kansas City - Shawnee Mission is located at 6451 E Frontage Rd, Shawnee Mission, KS 66202


Q What is the internet address for Extended Stay America - Kansas City - Shawnee Mission?

A The website (URL) for Extended Stay America - Kansas City - Shawnee Mission is: https://www.extendedstayamerica.com/hotels/ks/kansas-city/shawnee-mission?channel=gmb-listing&utm_source=google&utm_medium=organic&utm_campaign=gmb_listing


Q How is Extended Stay America - Kansas City - Shawnee Mission rated?

A Extended Stay America - Kansas City - Shawnee Mission has a 2.9 Star Rating from 797 reviewers.

Ratings and Reviews
Extended Stay America - Kansas City - Shawnee Mission

Overall Rating

Overall Rating
( 797 Reviews )
188
152
123
82
252
Write a Review

Miranda Dawn on Google

image We have been here since November and have not had any issues. The staff is friendly and the room was clean. Easy access to the highway and close to shopping and restaurants. Been a pleasant stay so far.


Chris Martinez on Google

image I have to say one of the cleanest extended stay hotels I've stayed at and overall satisfied with room Cleanliness and staff member working front desk during my check-in greeted me & she was very polite professional and informative about Hotel imminities & Services provided by hotel !!
Thank you for a comfortable and clean environment during my visit.

Business Response on Google Mar 29th, 2024
Dear Chris Martinez, Thank you for your kind words and for choosing to stay with Extended Stay America! We're thrilled to hear that you found our extended stay hotel to be one of the cleanest you've experienced and that you were satisfied with the cleanliness of your room. Providing a comfortable and clean environment is a top priority for us. We're also delighted that our front desk staff member made a positive impression on you with their professionalism and informative assistance. Your feedback is invaluable to us, and we look forward to welcoming you back for another exceptional stay in the future!Sincerely,Hotel Management

Jerry Chasteen on Google

image Found a bag of heroine in my room within two hours of me being there. The front desk was very polite and apologetic. Moved me to another room but for the room and the area its a one star.
Noteworthy details: If youre bringing kids make sure you check everywhere!!! Do not need them finding drugs!

Business Response on Google Mar 15th, 2024
Dear Jerry, Thank you for taking the time to write a review of your stay. Your feedback will assist us in our efforts to continually improve our service and guest experience. We hope to have the opportunity to provide you with a better stay in the future.Sincerely,Hotel Management

CC Caprice on Google

image This stay was awful, aside the people who work there were really great people, just completely oblivious to housekeeping I guess. There were roaches in the room, burn marks on the sheets, large pieces of food and trash under the bed/furniture, and vomit on the bed skirt. And thats just the things worth remembering, which I hope I dont as soon as possible. Terrible disgusting horrible. We checked in super late, out of town, and intended to actually extend our stay here but we checked out as soon as we got some shut eye. I will never stay at extended stay because of this. Anywhere. Ever. This was worse than the cop infested motel 6 but not as bad as the super 8 with the brain matter on the wall. But vomit on the bed is a very close second.
EDIT: Even though this room was awful, I called after our weekend stay and management fully resolved our issue so thank you people who work there!! I added a star for that.
Rooms: Gross! Believe what you read! Avoid at all costs! Caution! Beware! Yuck! #hopeididntgetsyphilis

Business Response on Google Apr 3rd, 2024
Dear CC Caprice, We sincerely apologize for the unacceptable experience you encountered during your stay. Your feedback is invaluable, and we assure you that we take these matters very seriously. While we are glad to know that we were able to address your concerns after your stay, please know that we'll take appropriate measures to address these issues to ensure future guests are not similarly impacted. We understand your disappointment, and we appreciate your understanding and patience. Sincerely,Hotel Management

Betsy Rhoades on Google

image Gross! Front desk people were nice and professional, but the room itself was disgusting. I check for bedbugs every time I stay in a hotel and thankfully no bedbugs, but the sheets were gross and looked like they hadnt been washed. The area was loud because its right off the highway and theres constantly cars driving/honking. The shower was hot and they are dog friendly, which is a huge bonus.

Business Response on Google Mar 15th, 2024
Dear Betsy, Thank you for taking the time to share your concerns with us. We strive to provide an immaculate and well-maintained environment for every guest; however, we regret any housekeeping oversights you faced and the inconvenience this must have caused. Further, we are disappointed to learn about the noise issues that disturbed your rest. Please rest assured we will review these situations with the respective teams to ensure a more fulfilling experience for future guests. We value your insights as we continuously strive to enhance our guests' satisfaction. We hope you will revisit so we can show you our commitment to outstanding stays.Sincerely,Hotel Management

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