Resolve Counseling & Wellness

Amber R has completely changed my life. I've bounced from therapist to therapist for years. I've been seeing Amber now for almost two years and the impact she has had on my life is truly amazing. I highly recommend her as well as Resolve.
Feb 27th, 2024

Abby is the best!!
Dec 10th, 2023

I have been going to Resolve for many months now. I really like my therapist. she does a great job and has a lot of knowledge. Every time I call for an appointment or to ask a question the phone attendants are very kind and accommodating. Great communication and they will even call me when I forget to schedule appointments. The location is convenient and the space is clean and well-decorated. My main recommendations for improvement: music that consistently works in the waiting room and therapy rooms. They do have sound machines in the therapy rooms. Also a diffuser with relaxing or happy scents would be a nice added touch. Overall, I would highly recommend Resolve for anyone seeking individual, family, or couples therapy.
Aug 31st, 2023

Was good at first, but then life happened and my car broke down and I didn't have a ride to Kansas for my session (I live in blue springs). I called the day before to cancel my appointment and when they called me back the next day, they said that they wouldn't cancel it because I didn't call and give 24 hours notice. My appointment was at 3p.m. Saturday, I called at 5p.m. Friday when my ride canceled on me. So they want to charge me a missed appointment fee of $100 over a 2 hour technicality. I have been going through probably one of the worst times of my life with my car breaking down (going to cost $3500 to fix it and I don't know when, or if, I'll even be able to afford to fix it), and having to move unexpectedly so money has been very tight. This place didn't care and just seemed like they wanted to make money off my misfortune. Very disappointed because we loved our counselor, but them not being more understanding is extremely disappointing. I will not be able to afford to pay that extra $100 plus what I pay for the sessions so now my kids and I sadly won't be able to return. It's not my fault that the ride I set up waited until after 3p.m. to tell me they couldn't take me and that no one else wanted to spend their Easter weekend Saturday driving me an hour out to Kansas and back, 3 hours total with driving both ways plus waiting the hour while we were in our session. I tried but they didn't care. Very disappointed with how this was handled.
Mar 31st, 2024

Apr 27th, 2023