Pro-Tow Auto Transport & Towing

Broke down, needed a tow, Pro Tow got to me quick, like 15-20 minutes. Luis, the driver,very professional, very nice, and very experienced. Highly recommend ed!!!
Mar 31st, 2024

Honestly this whole staff was great Luis, Gabe, and this third guy we can't remember his name but he knows he helped us, and they were all so great. This whole team is amazing and honestly the best tow lot I have ever done business with.
Mar 28th, 2024

Mar 24th, 2024

Obviously, this place will have a lot of one star reviews because people are upset about their car getting towed. On one hand, if you park illegally, thats your fault, even if it was an accident. (Sorry!) On the other hand, though, people make mistakes, and making a mistake doesnt mean you deserve to be ripped off as hard as possible, which is quite obviously what this company does. There are a few things about this company that seem especially predatory: 1. Theyre mostly only open for retrieving your car during business hours, so if you work a 9-5, thats a serious problem. You either have to get off work, or retrieve your car on the weekend. 2. Picking up your car on the weekend means youll incur an additional $75 after hours fee. If I hadnt paid this fee to get my car on Saturday morning, instead waiting until Monday, I would have paid an additional $80 in storage fees. 3. I paid at additional $20 fee for paying with a card instead of cash. Apparently this is so people cant pay with a credit card and then immediately dispute the charge. Fine. My problem is that I was not made aware of this until I was at the place at the front gate. I repeat: the guy I talked to on the phone did not give me the information I needed to avoid being charged yet another fee. Very cool. So all in all, my original fee was $300, then, due to fees they were either out of my control or not made known to me, the total ended up being just shy of $400. The moral of the story is pay in cash. Edit: for some reason they replied to this review with an extremely generic copy and paste description of their company, which I honestly think is pretty funny. They said, thank you for considering Pro-Tow Auto Transport & Towing for your towing requirements. I didnt consider pro tow for my towing requirements! They towed my car and I had no choice but to pay them hundreds of dollars to get it back!!!
Mar 21st, 2024

These people have sent me certified mail and I don't even know who they are!!!! it's a scam perpetrated by my loser neighbor who parks his vehicles all over my property
Mar 18th, 2024