Potbelly

Mar 15th, 2024

Overheard the manager talking about a female employee and how she just wants her gone because this employee is her sons ex. How unprofessional.
Feb 19th, 2024

Cold soup and poor customer service.
Nov 9th, 2023

Oct 17th, 2023

TL;DR - Potbelly is a mid-tier, overpriced sandwich shop that tries to be a few steps fancier than Jimmy John's I got a big Italian sandwich with all the free toppings (lettuce, tomato, onion, mayo, mustard, hot peppers) except pickle on multigrain. Cost was around 13.50 including tax. Here's my takeaways: Did I like it? Yes. It was a decent sandwich but not life-changing. Ingredients tasted good all together, and the hot peppers added a great level of heat. The bread got over-toasted going through the oven, which made a mess and felt like a cheese grater on the roof of my mouth (we all know that feeling, right?). (1/2 stars) Did my wallet like it? Absolutely not. It's not a 12 dollar sandwich in my opinion. I might be biased from the almost constant Subway "5 dollar foot long commercials I saw growing up, but nothing about this sandwich makes the cost worth it. Additionally, nothing about the restaurant experience made up for the cost either. (0/1 star) Would I choose to eat here again? Probably not. There's plenty of other sandwich shops around that will do an element of Potbelly better than them, or if I have the time I'll make a mid sandwich myself. (0/1 star) Is there anything that redeems or elevates this place? The hot peppers, wow. I'm about to the "hot" level at a Thai restaurant - these hot peppers had good flavor with heat, but not to the watery eyes & runny nose level. Really surprised at how good they were. Would advise caution to those who don't handle heat well (1/1 star)
Oct 7th, 2023