Jimmy John's

-Fast and efficient each time. -Food tastes delicious -Excellent customer service
Mar 26th, 2024

Feb 24th, 2024

We ordered lunch for our staff from here. I called after 45 mins of waiting for the food. They were very rude on the phone. They first told me that we have never ordered from them and didn't have the order I placed online. Then they came back and said Oh, your order is with the delivery guy. They had no idea where the order was and when it would be here. So an hour rolls by and I call again to just get a refund that way we can just order them something faster since we waited so long. Paul gets on the phone and first, blames me for ordering so many subs. Tries to tell me everything else under the sun that does not hold them accountable for what is going on. We have ordered from other Jimmy johns and they have been so helpful and communicate with us about our orders when we call about the time and are very polite. This one just wasn't willing to help. THEN when the guy finally did show up he was rude as hell! just tossed the box to my assistant and mumbled something and left. The food was all made wrong and I was embarrassed to give it to my staff at this point. We have allergies and things we have to worry about here and since the food was all made wrong we cannot eat it.
Jan 23rd, 2024

Nov 5th, 2023

AVOID THIS STORE AT ALL COST, STAFF IS RUDE, MANAGER ALEXZANDER WAS RUDE AND DIDNT CARE MY ORDER WAS NOT CORRECT BECAUSE THEY WERE CLOSEING AT 3 PM. HE WOULD NOT LET ME SPEAK ABOUT THE MISSING ITEMS, SUCH AS TOMOATES AND LETTUCE, MY WRAP WAS CHICKEN CHEES EAND A LOT OF MAYO..... IT WAS A HOT MESS!!!!!! HE STATED THEY ARE OUT OF LETTUCE, BUT DIDNT CALL TO TELL ME THIS, A WRAP HAS LETTUCE IN IT..... HE SAID HE CANT DO ANYTHING OR VOID THE TRANSACTRION ACOUNT AND BASICLY HUNG UP ON ME.
Sep 23rd, 2023