Bob Allen Ford
-
9239 Metcalf Ave
Overland Park, KS 66212 - 913-381-3000
Hours
Chamber Rating
-
zbiddison
Mike Brown in the service department has been a pleasure to work with. he has helped me with a couple warranty items on my Raptor. white glove service. dropped off and picked up with no hiccups. i will make sure to always work closely with Mike!
Apr 9th, 2024 -
Julia Rankin
Really impressed with the customer service I received here. Chase had nothing to gain from helping us as we were not purchasing anything, but was incredibly kind and helpful throughout the process. He answered all my questions and was very responsive. If I'm ever in the market for a new car I will come here because of the awesome service I received.
Apr 3rd, 2024 -
Thomas M. Hawkins, Jr.
History, reputation, service, inventory, and loyalty are the hallmarks of this family business.
Mar 24th, 2024 -
Bill H
Ordered a Maverick. They gave me exactly what I wanted and didn't try to upcharge me. There was one additional charge on there that wasn't listed on the original invoice... something like $500 administration fee. Other than that, it was all good. The vehicle did take almost 3 weeks to get from the trainyard to Bob Allen 20 miles away. Try to figure that one out? Nothing the dealer could control as that is a Ford thing. Ray was my sales guy... super nice
Mar 23rd, 2024 -
Kinlee Kneib
My check engine light came on over the weekend. I took it to this Ford service department for them to run the code to determine what was wrong. I dropped my car off before 7 am because I had to work and had not heard anything. I reached out to them about 1:30 in the afternoon to ask for an update and my advisor Jeremiah said they had not ran the code yet. He then called at 2:00 to advise that they didnt really have a solution for me. I had asked him to tell me what the code ran was and he said it was on the papers. I went to go pick up my car and met Jeremiah in person. I had asked him to point out to me where on the papers the code was and he repeated that it was on the papers, it is all right there. I dont feel like it was a lot of me to ask him to help point out something to me. I felt very rushed out of the office. As a family who has always had Fords and never had a bad experience, I was very disappointed in Jeremiahs customer service towards me when asking for help.
Mar 19th, 2024
About
Bob Allen Ford
When you browse our selection for a new or used crossover, SUV and truck, you'll see how comprehensive it is, which is one way we strive to serve our Kansas City, Leawood, Mission customers. That's not all we can do for you, and during your visit, you'll discover everything that we're ready to offer you.
Contact Info
- 913-381-3000
Questions & Answers
Q What is the phone number for Bob Allen Ford?
A The phone number for Bob Allen Ford is: 913-381-3000.
Q Where is Bob Allen Ford located?
A Bob Allen Ford is located at 9239 Metcalf Ave, Overland Park, KS 66212
Q What is the internet address for Bob Allen Ford?
A The website (URL) for Bob Allen Ford is: https://www.boballenford.com/?utm_source=google&utm_medium=organic&utm_campaign=bob_allen_ford_gbp
Q What days are Bob Allen Ford open?
A Bob Allen Ford is open:
Tuesday: 9:00 AM - 6:00 PM
Wednesday: 9:00 AM - 6:00 PM
Thursday: 9:00 AM - 6:00 PM
Friday: 9:00 AM - 6:00 PM
Saturday: 9:00 AM - 6:00 PM
Sunday: Closed
Monday: 9:00 AM - 6:00 PM
Q How is Bob Allen Ford rated?
A Bob Allen Ford has a 4.3 Star Rating from 1418 reviewers.
Hours
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Ratings and Reviews
Bob Allen Ford
Overall Rating
Overall Rating
( 1418 Reviews )zbiddison on Google
Mike Brown in the service department has been a pleasure to work with. he has helped me with a couple warranty items on my Raptor. white glove service. dropped off and picked up with no hiccups. i will make sure to always work closely with Mike!
Julia Rankin on Google
Really impressed with the customer service I received here. Chase had nothing to gain from helping us as we were not purchasing anything, but was incredibly kind and helpful throughout the process. He answered all my questions and was very responsive. If I'm ever in the market for a new car I will come here because of the awesome service I received.
Thomas M. Hawkins, Jr. on Google
History, reputation, service, inventory, and loyalty are the hallmarks of this family business.
Bill H on Google
Ordered a Maverick. They gave me exactly what I wanted and didn't try to upcharge me. There was one additional charge on there that wasn't listed on the original invoice... something like $500 administration fee. Other than that, it was all good. The vehicle did take almost 3 weeks to get from the trainyard to Bob Allen 20 miles away. Try to figure that one out? Nothing the dealer could control as that is a Ford thing. Ray was my sales guy... super nice
Kinlee Kneib on Google
My check engine light came on over the weekend. I took it to this Ford service department for them to run the code to determine what was wrong. I dropped my car off before 7 am because I had to work and had not heard anything. I reached out to them about 1:30 in the afternoon to ask for an update and my advisor Jeremiah said they had not ran the code yet. He then called at 2:00 to advise that they didnt really have a solution for me. I had asked him to tell me what the code ran was and he said it was on the papers. I went to go pick up my car and met Jeremiah in person. I had asked him to point out to me where on the papers the code was and he repeated that it was on the papers, it is all right there. I dont feel like it was a lot of me to ask him to help point out something to me. I felt very rushed out of the office. As a family who has always had Fords and never had a bad experience, I was very disappointed in Jeremiahs customer service towards me when asking for help.
Overall Rating
Overall Rating
( 1418 Reviews )Write a Review
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