Chamber of Commerce

      Auto Doctors

      ( 252 Reviews )

      Auto Doctors
      Owner Verified
      Owner Verified
      Listing Incorrect?
      Listing Incorrect?

      Hours

      Wednesday:
      8:00 AM - 5:30 PM
      Thursday:
      8:00 AM - 5:30 PM
      Friday:
      8:00 AM - 5:30 PM
      Saturday:
      Closed
      Sunday:
      Closed
      Monday:
      8:00 AM - 5:30 PM
      Tuesday:
      8:00 AM - 5:30 PM
      CALL DIRECTIONS REVIEWS

      Chamber Rating

      Verified Member
      4.3 - (252 reviews)
      191
      21
      4
      9
      27

      About
      Auto Doctors

      The mission of our auto repair shop in Overland Park could not be more clear: to offer an overall and an exceptionally great experience for our clients. Since opening our shop's bay doors in 2001, and recently a 2nd location in Gardner KS, this mission has been exactly what our team of vehicle specialists have been doing. In that time, Auto Doctors has serviced numerous customers' vehicles and repeatedly proven that our clients really can feel comfortable and confident when trusting our team.

      Contact Info

      Services

      • Auto repair
      • Auto service

      Specialities

      • General Auto Repair

      Payment Methods

      • Cash
      • AMEX
      • Discover
      • MasterCard
      • Visa

      Questions & Answers

      Q What is the phone number for Auto Doctors?

      A The phone number for Auto Doctors is: 913-538-0322.

      Q Where is Auto Doctors located?

      A Auto Doctors is located at 11826 W 112th St, Overland Park, KS 66210

      Q What is the internet address for Auto Doctors?

      A The website (URL) for Auto Doctors is: https://www.autodoctorsop.com/

      Q How big is Auto Doctors?

      A Auto Doctors employs approximately 2-5 people.

      Q What days are Auto Doctors open?

      A Auto Doctors is open:
      Wednesday: 8:00 AM - 5:30 PM
      Thursday: 8:00 AM - 5:30 PM
      Friday: 8:00 AM - 5:30 PM
      Saturday: Closed
      Sunday: Closed
      Monday: 8:00 AM - 5:30 PM
      Tuesday: 8:00 AM - 5:30 PM

      Q How is Auto Doctors rated?

      A Auto Doctors has a 4.3 Star Rating from 252 reviewers.

      Hours

      Wednesday:
      8:00 AM - 5:30 PM
      Thursday:
      8:00 AM - 5:30 PM
      Friday:
      8:00 AM - 5:30 PM
      Saturday:
      Closed
      Sunday:
      Closed
      Monday:
      8:00 AM - 5:30 PM
      Tuesday:
      8:00 AM - 5:30 PM
      Nearby Synchrony Financial Services Locations

      Ratings and Reviews
      Auto Doctors

      Overall Rating

      Overall Rating
      ( 252 Reviews )
      191
      21
      4
      9
      27
      Write a Review

      Taylor Hutton on Google

      image Took my car in for a simple oil change to this place for the first time. After waiting with no tv or WiFi available to customers (its whatever) - I was then informed my car needed $2,500 worth of repairs and I could bottom out soon - took my car back to my normal place & was informed all the needed repairs were fake. Its a good staff here but 3 stars cause you gotta watch your back in this world & us ladies cant go places like this alone I guess.

      Business Response on Google Apr 10th, 2024
      Thank you for the feedback, it helps for us to make improvements! My husband had a dream to open his own shop to treat ALL people right. I helped him start this business in 2001, so I value your perception of our business. I am not sure why you didn't have access to TV or WiFi, because we have both so I will be looking into that further. I do know we have had some recent difficulty with WiFi connection and had to call support, I would be interested to know if you had problems with TV or WiFi during your first visit in December? Please call the shop 913-451-2539 to discuss further, as I am looking at the pictures on the Digital inspection with the recommendations made by the ASE Certified Technician and want to be sure that you fully understand the report and prioritization of recommended repairs. Items marked in red are most critical, which in your case is your rear suspension. The items in Yellow are important, but not critical. These could be items that are starting to show wear or are due by the Manufacturer scheduled Preventive maintenance recommendations. Brake Pads are measured for depth and included on the inspection/ recommendations for safety. The purpose is to let you know the condition of your vehicle, so that you can make informed decisions about your car and to be able to budget. You have the right to ask to see your vehicle while it is in the air and I would encourage you to do that and ask questions if you are having any doubts, where ever you take your vehicle. We will use your feedback for further staff training, as it is my goal to build the communities trust and be sure that we are doing an exceptional job with educating and providing the best customer experience!Thank you,Julie Ralston

      Joel Sweeney on Google

      image A spirit of excellence thrives at this company. Trust is built quickly and the service is top notch.

      James Peiker on Google

      image I took my 09 Nissan Murano in for service. Was hard to steer. They said they replaced power steering pump and it did help. I took it back and they said it was a faulty power steering pump and replaced under warranty. When o picks up it seemed like it was the same. He said I needed rack and pinion.
      I chose not to do. Took forever to get and when I picked it up the battery was dead.
      Took the vehicle to another mechanic to have rack and pinion done. They told me the power steering pump was bad. I said it was just replaced twice. I guess I got hides by auto doctors. Proceed with caution.
      They are crooks in opinion.
      Your mileage may vary but I will never step foot inside as long as the same manager still works there.

      Business Response on Google Feb 25th, 2024
      I appreciate you bringing your experience to our attention and I will be in contact with you for more specifics in order to improve our customer service. After looking into this, I find your vehicle was last in for service July 2022 and you did decline the recommended repair with us. I can understand frustration with faulty parts as we get frustrated as well, but if the power steering pump was again faulty, that would have been covered under warranty. I am sorry this experience has been weighing on you for so long without our knowledge. My goal is with your feedback, I will improve our business. Thank you!

      Ruby Williams on Google

      image Excellent service great job very professional.

      allan cohen on Google

      image I called first thing this morning. They confirmed a price and that if I came that minuet, that they have the parts as I described on phone. They also said two hours and I would be out. I got hear at 9:10. Its now AFTER one! They still dont have the part they claimed they had and were waiting on a dealer to deliver it. Its 1:10. (Two hours longer.. so far they cannot call dealer or delivery service to get me an idea of when I might get out of this waiting area. So assuming this place is competent, the best I can give this place is two stars

      Business Response on Google Feb 23rd, 2024
      Thanks for the review and sorry that we didn't meet your expectations. We do not stock parts but usually have no problems getting parts delivered quickly! After completing the call audit and talking to my team there was no mention of having parts in hand, so I am sorry that you were under that impression. I understand that they got your vehicle in immediately and ordered the parts, that you requested immediately after confirming the VIN. The part supplier is taking longer than expected to get all the parts and I agree this is frustrating to all of us!! Alex explained the situation and unfortunately could not give you a promise time. We are doing everything we can to get you back on the road!!
      Load More Reviews

      Overall Rating

      Overall Rating
      ( 252 Reviews )
      191
      21
      4
      9
      27

      Write a Review

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