ServiceMaster of Newton - KS
Hours
Chamber Rating
-
steve crabtree
Good professional service.
Sep 14th, 2019 -
Lance Claassen
Sep 26th, 2018 -
Monica Schmidt Spicer
I don't normally write negative reviews, but I was disappointed in the way I was treated by the worker who came to our house to do our carpet cleaning. I believe his name was Roland. In the midst of COVID-19, my husband and I have tried to be conscious of having anyone who comes into our house wear a mask, whether it is a family member or service worker. No one has ever taken issue with this. I wore a mask when I answered the door, and I kindly asked if he would put on a mask, too. He immediately refused, saying no one had ever asked him to do that this entire year, and that if I wanted him to, then he would just leave. I am still amazed that someone would turn down a paying customer for such a small request. His only excuse was that "this is a sweat-producing job." Well, construction workers and carpenters wear masks all the time to protect themselves from dust and chemicals that come with the job. Cooks are sweating in the kitchen wearing masks, rubber gloves, aprons, etc. The carpet cleaning itself was fine, but I don't think a request such as a piece of cloth over the nose and mouth is such a big ask when it has been stated over and over by medical professionals that it is what everyone should be doing right now. The worst part isn't even that he didn't want to wear one but that he made me feel like I was being completely unreasonable when I really feel like all things considered, he was being unreasonable--and to a paying customer at that. If we weren't desperate to get our house on the market ASAP, I would have been glad to let him refuse my business, but given that we are in a time crunch, I let him in anyway. I'm sure not every worker from this company would not be like this, but it honestly started my day off on a really bad note and made me not want to call them again. It made me think that if they are willing to turn away business that easily, they must not need my business at all.
Apr 17th, 2020
About
ServiceMaster of Newton - KS
Has your home or business experienced damages? If it is from a fire, flood, or smoke, then it’s crucial that you get the restoration services you need to get back to normal. ServiceMaster Restore offers 24/7 disaster restoration services that will make your home or business whole again. Our restoration company is backed by a national franchise network with over 65 years of experience. We are committed to delivering total customer satisfaction. We offer everything from weather damage restoration to fire and smoke damage repairs to mold remediation. No matter when disaster strikes, ServiceMaster Restore is a restoration company that will be there, day or night. Our company is available 24/7 for emergency restoration services near you.
Contact Info
- (316) 531-4616
- [email protected]
- Website
Questions & Answers
Q What is the phone number for ServiceMaster of Newton - KS?
A The phone number for ServiceMaster of Newton - KS is: (316) 531-4616.
Q What is the internet address for ServiceMaster of Newton - KS?
A The website (URL) for ServiceMaster of Newton - KS is: https://www.servicemasterrestore.com/servicemaster-newton-janitorial-service
Q How big is ServiceMaster of Newton - KS?
A ServiceMaster of Newton - KS employs approximately 20+ people.
Q What days are ServiceMaster of Newton - KS open?
A ServiceMaster of Newton - KS is open:
Sunday: 24 Hours
Monday: 24 Hours
Tuesday: 24 Hours
Wednesday: 24 Hours
Thursday: 24 Hours
Friday: 24 Hours
Saturday: 24 Hours
Q How is ServiceMaster of Newton - KS rated?
A ServiceMaster of Newton - KS has a 3.7 Star Rating from 3 reviewers.
Hours
Ratings and Reviews
ServiceMaster of Newton - KS
Overall Rating
Overall Rating
( 3 Reviews )steve crabtree on Google
Good professional service.
Lance Claassen on Google
Monica Schmidt Spicer on Google
I don't normally write negative reviews, but I was disappointed in the way I was treated by the worker who came to our house to do our carpet cleaning. I believe his name was Roland. In the midst of COVID-19, my husband and I have tried to be conscious of having anyone who comes into our house wear a mask, whether it is a family member or service worker. No one has ever taken issue with this. I wore a mask when I answered the door, and I kindly asked if he would put on a mask, too. He immediately refused, saying no one had ever asked him to do that this entire year, and that if I wanted him to, then he would just leave. I am still amazed that someone would turn down a paying customer for such a small request. His only excuse was that "this is a sweat-producing job." Well, construction workers and carpenters wear masks all the time to protect themselves from dust and chemicals that come with the job. Cooks are sweating in the kitchen wearing masks, rubber gloves, aprons, etc.
The carpet cleaning itself was fine, but I don't think a request such as a piece of cloth over the nose and mouth is such a big ask when it has been stated over and over by medical professionals that it is what everyone should be doing right now. The worst part isn't even that he didn't want to wear one but that he made me feel like I was being completely unreasonable when I really feel like all things considered, he was being unreasonable--and to a paying customer at that. If we weren't desperate to get our house on the market ASAP, I would have been glad to let him refuse my business, but given that we are in a time crunch, I let him in anyway. I'm sure not every worker from this company would not be like this, but it honestly started my day off on a really bad note and made me not want to call them again. It made me think that if they are willing to turn away business that easily, they must not need my business at all.
Overall Rating
Overall Rating
( 3 Reviews )Write a Review
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