Insomnia Cookies

amazing!
Feb 13th, 2024

Jan 26th, 2024

Paige is such a kind manager there. Service was great as well!
Jan 20th, 2024

These are the best Cookies in Manhattan!! Paige does an amazing job at customer service. The store and bathrooms are impeccable. Catering orders are timely and correct. Thank you Paige!!
Dec 20th, 2023

Do not waste your time with this business. The manager Paige will make up policies and refuse to give you your order without demanding a government id if she personally feels youve used too many coupons. She only started to refund the orders she refused to give without a government id once I questioned how she can withhold orders that had been paid for. Paige stated that the store personally has a policy that they can require government id if you use more coupons that she feels you should as well as a new policy that kids cant walk in to get orders. Im not sure what businesses have policies that require government id for cookies. Id avoid this place unless you want a headache and honestly the worst employee experience I have ever come across with Paige. Ill be following up about the policies she cited for refusing to give a paying customer their orders. Oh and make sure you are 18 if you want to pick up an order per Paige, no kids allowed to walk in and grab your order.
Dec 10th, 2023