Game Plan Experts

Evidently they don't like to return calls
May 1st, 2022

Spent hundreds of dollars ordering online and never received our products (it's been several months). We emailed to check on order and never heard back. We have called and never had anyone answer. We left several voicemails and no one has called us back. We are just out our money and are very frustrated!!!
Jul 23rd, 2021

I ordered MREs about a year and a half ago ! Never got a response from the company. Saying if the product was on back order or any communication. I paid 299 for my order . So I feel they stole that money and have never reached out to me . Im very disappointed. In the times we are in , to have a company like game plan experts steal my money from a hard working American, who pay taxes is frustrating. Please do not order from them . They are very unprofessional. Thank you
Jul 15th, 2021

I was ordering some things online and had some questions, so I used the 24 hour online customer service support. I ended up speaking to the owner, Sean, who was there making sure the new online system was working and being properly utilized. First, super impressed that the owner was up all night with his employees making sure things got off without a glitch and was not just watching them, but actively trying it out himself. Second, I loved that when I had a question about a price difference between companies, he gave an answer AND a reason for the difference. Third, when some items were out of stock that I wanted he offered to help with the shipping when they are in stock so I wouldn't have additional charges. Talk about great customer service!! If you are wondering, I ordered a blemished Berkley water filtration system. IF there's a blemish I'm not seeing it! I ordered it on a Saturday night and it shipped out on a Monday. Thanks Sean and Game Plan Experts. I'm beyond impressed with the customer service, turn around time and product!
Mar 19th, 2021

Never got what I paid for. Bought a spotting scope from these guys on gunbroker. I paid via USPS money order as was allowed in the listing. After nearly a month ( it was Christmas an the post office was a wreck) I contacted them. The money order was accepted and cashed and this was acknowledged by Shawn. He gave a lame excuse that they had a hard time finding the scope but they finally found it and it would be on the way. Never showed. Now they won't even take my call or return an email. Save your money. Don't fall for the "Veteran owned business" or Do business elsewhere. Don't believe the B S on their site about honesty or "100% positive rating matters to us". Run away!!!
Feb 23rd, 2021