Excel Cleaners

Cara _{on Google}

Feb 23rd, 2024

Dropped off a suit to be cleaned before a big interview. We were assured that it would be ready and available for pickup on Thursday, but they were closed and we could not get in to pick it up. I get that things happen, but there was no note on the door, no message on the voice mail, and no way to find out whether this was a temporary closure so we spent all day driving back and forth to see if they were finally open for business. As my son was flying out early Friday morning, he is now without a suit. Could not be more disappointed with the service.

Don Henton _{on Google}

Jan 6th, 2024

I have been going to Excel Cleaners once a week for almost five years, and I can proudly say I've never had a bad experience. The owners are great people.

Denise Thomas _{on Google}

Jan 23rd, 2024

This was my first time trying this place out and they destroyed one of my husbands favorite hoodies! I find that to be very dishonest because y'all know that mark was not on his hoodie when we brought it in and you all didn't attempt to even disclose it or make it right! My husband was already apprehensive to bring his items and then this happened! He can't wear it and it was brought as an anniversary gift I want to know who we contact to get this replaced! I'm upset as well and do not like working with dishonest people. From the pics you can tell it hasn't been touched since we brought it home AND you can clearly see it is a big rusted iron mark! Someone has to make this right because it should've never been hidden. Please be upfront and yes I looked everything over and it looked just fine and that time and it was so many items I didn't take the proper time to go over everything in detail..so maybe this could have been avoided in two ways but someone definitely needs to help resolve this issue. Thanks!
Update: I was able to take the hoodie back in today if this is fixed I will update the rating she asked me to give her a week to see what can be done
2nd Update: The hoodie was fully restored and it was ready for pickup the day she said. Thanks for rectifying the situation so swiftly!!

Andrea Macklin _{on Google}

May 28th, 2023

Expensive just to steam dress was $20 plus