Forever 21

Brendan Wade _{on Google}

Oct 5th, 2023

Brought in a pair of pants from online. I tried another size and liked it better in store. I bring both up to the counter to do an exchange and the cashier advises I cant do an even exchange, they would have to return the item purchased online, and purchase the in store item for the much pricier in store price for the same EXACT item I already purchased.
I have never been to a clothing store before until today that has pulled something like this, most clothing stores across America will zero out the transaction and do an even exchange for you because youre exchanging the SAME EXACT item. I dont recommend this location because they are in the business of penny pinching customers and providing inconvenient, terrible customer service.
The cashier also had an attitude. I asked a couple of questions about their process and the cashier seemed to think I was being unreasonable for being confused about a clothing retailer not doing even exchanges.

Nanette Wolf _{on Google}

Aug 24th, 2023

The employees were friendly and helpful. The store was beatly organized and clean.

Michael Donhauser (Mike van Dee) _{on Google}

Jul 2nd, 2023

Thats nice