Holiday Inn Express & Suites Great Bend, an IHG Hotel

Steve Waller,I'm sorry to hear that you found our hotel's pricing, taxes, and cancellation policy to be unsatisfactory. We understand that affordability and transparency are important factors for our guests.Regarding pricing, we strive to offer competitive rates while maintaining the quality and services expected of our hotel. We regularly review our pricing to ensure it reflects the value we provide to our guests. We appreciate your feedback on this matter and will consider it as we continue to evaluate our pricing strategies.Taxes are typically mandated by local authorities and can vary depending on the location and specific regulations. While we do not have control over taxes, we understand that they can impact the overall cost of your stay. We will review our tax policies to ensure they are transparent and clearly communicated to our guests.As for our cancellation policy, we aim to balance flexibility for our guests with the need to manage our reservations effectively. We will review our policy to ensure it is fair and consider any adjustments that may improve the guest experience.Your feedback is important to us, and we appreciate you bringing these concerns to our attention. If there's anything else we can do to address your concerns or if you have any further feedback to share, please don't hesitate to reach out to us directly. We value your business and hope to have the opportunity to welcome you back in the future under more favorable circumstances. Thank you for choosing to stay with us.Holiday Inn Express Great Bend.

Mighty Mo,Thank you for taking the time to share your feedback with us! We're delighted to hear that you enjoyed your stay at our hotel and found everything to your satisfaction.We're glad you appreciated our clean accommodations, friendly staff, and the variety of options available at our breakfast. Providing a comfortable and welcoming experience for our guests is always our goal, and we're pleased that we succeeded during your visit.It's fantastic to hear that our location was convenient for you, with plenty of food options nearby. We understand the importance of having dining choices close by, and we're glad this added to the enjoyment of your stay.If there's anything else we can do to make your next stay even better, please don't hesitate to let us know. We're here to ensure that every visit is as pleasant as possible.Thank you once again for choosing our hotel, and we look forward to welcoming you back on your next visit.Warm regards,Roddrick HQuality Assurance