OYO Hotel Goodland KS Hwy 24

Hi JoAnne Charlton,Thank you for bringing this to our attention. We apologize for any inconvenience caused during your recent stay at OYO in Goodland, Kansas.We regret to inform you that OYO is no longer operating in that particular location. However, we would like to assure you that we take this matter seriously and will be investigating the issue with the new company operating in that area, Goodland Extended Stay.We understand your dissatisfaction with the room you were able to secure and the condition of the facility. We apologize for any shortcomings and assure you that this is not reflective of the service we strive to deliver.We appreciate your feedback, as it helps us identify areas of improvement. If there's anything else we can do to assist you or if you have any further queries, please feel free to reach out to our team at [email protected] again, we apologize for the inconvenience caused and appreciate your understanding.Warm regards,Team OYO

Hi Howard Votruba,Thank you for bringing this matter to our attention. We're sorry to hear about the inconvenience you experienced during your stay at our hotel.We understand how frustrating it must have been to have your driver's license kept and not returned to you. This is certainly not the level of service we strive to provide. We apologize for the inconvenience caused and assure you that we will take this issue very seriously.To rectify this situation, we kindly request you to share your booking details and the name of the hotel so that we can investigate and address the matter promptly. Additionally, we recommend reaching out to our dedicated guest support team at [email protected] for further assistance.Please be assured that we will do our best to rectify this, and we value your feedback as it helps us to improve our services. We apologize once again and thank you for bringing this to our attention.Best regards,Team OYO

Hi Tanner Dupre,Team OYO here. We apologize for the experience you had during your recent stay. We would like to clarify that the hotel you mentioned is no longer under the management of OYO Rooms. However, we take your feedback seriously and will communicate this issue to the concerned property owners to ensure they address the cleanliness and pest control issues adequately to provide a better experience for future guests.We understand your disappointment, and we always strive to maintain the highest standards of cleanliness and comfort across all our associated hotels. We hope you will give us another chance to serve you better in the future.If you need any further assistance or if you have any more concerns, please feel free to reach out to us at [email protected]. We are here to help.Regards,Team OYO

Hi Vehmmnd,Thank you for sharing your positive feedback with us! We're thrilled to hear that you enjoyed your stay at OYO Rooms. Our team works hard to make sure that our guests have a comfortable and enjoyable experience, so it's great to know that our efforts were appreciated.If there's anything else we can assist you with or if you have any future inquiries, please don't hesitate to reach out to us at [email protected]. We're always here to help.We hope to welcome you back to OYO Rooms in the near future!Warm regards,Team OYO