Heartland Dermatology Center

The doctor looked at the growth,told me what it was and how it came to be then gave me my options. Not cancerous,.smart friendly and it only took her about 5 minutes.one of the most comfortable doctor visits I have had.
Feb 13th, 2024

I called in today to schedule an appointment at the Heartland Dermatology Center in Garden City, KS It is very difficult to schedule because they want you to do everything online and if you want to speak to an actual person you have to leave a message and have them call you back. When they did call back the receptionist was very rude to me and I have an appointment in November of this year 2024. Mind you we are in January and she made it seem like I was inconveniencing her by calling for an appointment for an issue Im currently having. When she asked what my symptoms were and I went to explain she immediately rushed me and cut me off and said she got it and hung up! My first appointment there this past November in 2023 was nothing like the receptionist I had that time was very professional. The doctor was good as well. I hope you handle the issue with the current receptionist because no patient deserves to be treated in this manner. They were just so rude and disrespectful. Please do better. I hope at my appointment in a couple weeks the service is better.
Jan 31st, 2024

Jan 15th, 2024

The initial appointment was done and well performed. The after-appointment billing was paid after statement arrived. Then additional charges were applied after the original invoice. The billing is done by a 3rd party and has little assistance to provide and wait time for call in. Caution that costs are not fully disclosed and continuing after statment
Oct 18th, 2023

Brittany Billberry is very thorough on her examination.
Sep 16th, 2023