Sleep Inn & Suites & Conference Center

Apr 8th, 2024

Had a good night's rest. The room was great (spacious and clean), the front desk staff was professional, welcoming, and polite. Checked in quickly. Conveniently located to restaurants, fuel, and a car wash if needed. Would stay again if out this way again. And I would recommend the place to others as well.
Mar 19th, 2024

We reserved a 2-queen room on the Sleep Inn website, then drove 5 hrs with plans to stay at this hotel (as a stop on our way to Colorado). We arrived at midnight, and the person working behind the desk said there were no 2-queen rooms available. We showed her our email confirmation from their website, and she said there was nothing they could do. Then, she offered us a single king room for $50 more than what we had paid for their non-existent 2-queen room! Horrible service, and unreliable reservation system. Would not recommend this particular hotel to anyone.
Mar 10th, 2024

If I could give less than 1 star I would. My family was travelling yesterday and were an hour out from the hotel, so I went directly to their website and booked a room with two queen beds. I received email confirmation. When we arrived, exhausted, with children in tow, at almost midnight, I was told my reservation had been cancelled because they didnt have any of those rooms open, that booking a room through their website was as unreliable as booking through a third party, and that she could do nothing to help me. She had a king suite available that would sleep all of us, but Id have to pay the rate for that room, which was almost $100 more. She said she had no control to modify that. We were literally going to sleep in the room for 8 hours, get up and leave to continue our trip. Frustrated, we left and took our business down the street.. At midnight, after unpacking our car and hauling everyone inside because we thought we had a room waiting for us. Terrible customer service. Theyd rather leave rooms empty than fix a problem they created. I dont understand it.
Mar 8th, 2024

Staying in garden city hotel housekeepers are rude rude as hell when I tried asking them questions eye rolling and no speak English wit attuide all I got wit them and breakfast was horrible it was 835 no food kept asking if they going put any food milk everything was empty she was taking her time refilling like as if I was asking so much we get free breakfast shouldt have to ask over and over for food won't stay here again
Feb 26th, 2024