The Iowa Clinic North Waukee

Some of these bad reviews are hilarious. The front desk is so easy to talk to, the online booking makes everything incredibly easy, and Dr. Sutton is everything you could want with a doctor. I know I just found my long time family doctor.
Apr 8th, 2024

I was hoping to get an appointment with a provider that I had experience with in the past. But the front desk is not very friendly and actually quite harsh to talk too. I decided to go to another clinic completely. Words of advice, Iowa Clinic North, you are only as good as your front staff. If they are not friendly and welcoming, people will go elsewhere.
Feb 22nd, 2024

Feb 11th, 2024

I came in for the physical wellness checkup on December 19th. I didn't know I was being changed for just one question that the provider named Taylor Johnson recommended me to take the Benadryl. It's $127 for just one question that I thought was part of my physical.She didnt say that if she replies that question it is not being part of my physical checkup or I have to make another appointment. They charged you without warning. This is ridiculous and very unprofessional billing people. I now know to respond with just "no" going forward. Really feel like being scammed. Everyone watch out for this clinical and make sure you ask questions if that includes in your yearly checkup or going to charge you for outpatient visit.
Feb 7th, 2024

(Re writing my review because my original seems to have been removed from their Google page) CAREFUL, SURPRISE CHARGES I went in for a yearly physical back in October 2023, and over the course of 4 months received 2 unexpected bills for over $300. I was charged because the visit was changed to a consult and surgery service -- without any warning from the doctor or staff. I was charged because flu vaccinations count as 2 different services. I was charged because the bloodwork, which I had never been charged for before from other providers during my yearly check-up, counted as a separate service. I originally rated this experience "2-stars" because I understand healthcare in the US is unnecessarily complicated. I down rated this experience to "1-star" because it looks like they actively removed my original review AND I received the 2nd bill earlier this month.
Mar 2nd, 2024