Family Health Care of Siouxland - Morningside Clinic

This was the closest medical clinic to my house. Headed here Wednesday evening when I found myself unable to breathe. I only made it in the door a few steps and called for help. A blonde harpy came out from the back, I pointed to my chest and managed to say "can't breathe". This person, I can only assume her name was Karen, tells me "you have to leave. Go to the ER." Stunned, I turned to leave and heard her say "I can call an ambulance, but you have to pay for it". I made it out to my car where I sat trying to catch my breath, so the harpy sent a male doctor(?) out to tell me that they couldn't help me. So, this so called urgent care did literally nothing to help someone who could not breathe, and suggested they drive to the hospital, several miles away, clearly putting me, and anyone else out driving, at risk. For shame. If anyone else has had a similar experience with these "people", please contact me as I am seeking the services of an attorney, to make sure this doesn't happen to anyone else. I hope this serves as a cautionary tale to anyone considering putting their medical care in the hands of a group displaying such utter reckless disregard for another human being.
Apr 11th, 2024

The front lady Shelly is extremely rude and is horrible at her job, she needs to be fired immediately.
Mar 26th, 2024

Check-in is always quick with prompt receptionists. Sometimes it takes longer to get an appointment but the doctors are outstanding. My Dr ALWAYS spends as much time as needed to address all of my concerns.
Mar 2nd, 2024

Jan 11th, 2024

Horrible experience today. Therapist is awesome. Everything else was disorganized. I checked in before i got here on my phone for my sons appointment at 3. I get here and wait in line to speak to a receptionist to let her know i am here and a man walks right past me cutting in line and she lets him cut in front of me and check in! The lady at the front desk asks for my insurance cards. I give them to her. We were 15 minutes ahead of our appointment. I wait and wait. Our appointment was at 3 but the appointments always start late, well apparently not today. The therapist had been in her office waiting for us while i had been out in the waiting room 35 minutes!!!! We literally sat through 20 minutes of my sons appointment apparently phone check in didn't fully check me in. It is very frustrating to have this fiasco on top of getting my son out of school early and driving 40 mintues. I am beyond frustrated. I talked to thr front office and they just really seemed to not be too bothered by my experience. Therapist is awesome. My experience with front desk SUCKED.
Jan 18th, 2024