Siouxland Federal Credit Union

Good bank, always available and willing to help people, very good service, they have bilingual people, very very friendly and the people who speak only English are the best too, it feels like family. Blessings
Feb 15th, 2024

Aug 19th, 2023

May 11th, 2023

If there were another bank/ credit union in as many convient places.. I would have switched already. First issue was I asked no mail .. asked this years ago - to have everything emailed.. Still get mail to this day. Another issue was I went to get money out of my account today and teller gave me 3 50's. I do not like 50's so I sent back the 3 and 2 20's and a 10. ($200) I asked for (2) 100 dollar bills . She then sent me (3) and the same 2 20's and a 10 I tried to correct her she said she was right. Me thinking I made a mistake took it after advising 2 times. 15 min later I get a call when I'm on the other side of town if I can please come back I was overpaid. Please keep in mind the bank was without customers when I went to the one by the mall. They expected me to drive back and fix their mistake. I called a manager by the name of Ryan and explained the situation. I asked if he can follow up with me. He said he will call me when they review the incident. 3 hours later $150 was removed from my account... no call, no apology, no explaination. Now I'm thinking was she right? was I wrong? Did they just screw me over and go into my account!! This has me worried now. Second thought, Maybe I will change banks. Don't trust your money here. Apparently they will go into your account without checking with you and take your money. Wouldn't be upset if I could have got a call or explaination.. NOTHING
Dec 23rd, 2022

Siouxland Federal Credit Union is the best place for your all around needs. The staff and services are friendly and convenient. Best is Siouxland.
Oct 26th, 2022