Hours

Friday:
9:00 AM - 5:00 PM
Saturday:
Closed
Sunday:
Closed
Monday:
9:00 AM - 5:00 PM
Tuesday:
9:00 AM - 5:00 PM
Wednesday:
9:00 AM - 5:00 PM
Thursday:
9:00 AM - 5:00 PM

Chamber Rating

3.4 - (10 reviews)
5
1
0
1
3
Read Our 10 Reviews

Chamber Rating

3.4 - (10 reviews)
5
1
0
1
3
  • Colleen Reyerson

    I opened my account with Great Western, which was then acquired by First Interstate Bank. Great Western had been open on Saturdays until noon: FIB promptly did away with Saturday hours (a cost saving move?). The bank lacks key services many of its competitors offer, such as Zelle, electronic check deposits, etc. The 50 cent bag of "customer appreciation" candy FIB recently gave out is to me nothing short of comical. As if that's going to prevent unsatisfied customers like me from jumping ship!
    May 27th, 2023

  • Ann Teixeira

    Not open on Saturdays. I'm a truck driver and some times not home during the week days.
    Aug 31st, 2022

  • JAMIE JORDAN

    Friendly courtesy service
    Feb 9th, 2022

  • GAR A

    So far, so good.
    Nov 15th, 2020

  • Malissa Desaussure-Pennell


    Oct 14th, 2020

Read Our 10 Reviews

About
First Interstate Bank

A Regional Leader with over 170 locations, Great Western Bank is committed to Making Life Great by taking outstanding care of our customers and building long-term relationships.

Contact Info

Questions & Answers

Q What is the phone number for First Interstate Bank?

A The phone number for First Interstate Bank is: 641-754-5505.


Q Where is First Interstate Bank located?

A First Interstate Bank is located at 11 N 1st Ave, Marshalltown, IA 50158


Q What is the internet address for First Interstate Bank?

A The website (URL) for First Interstate Bank is: https://locations.firstinterstatebank.com/ia/marshalltown/11-n-first-avenue.html?y_source=1_NDA1NzgzNDctNzE1LWxvY2F0aW9uLndlYnNpdGU%3D


Q How big is First Interstate Bank?

A First Interstate Bank employs approximately 20+ people.


Q What days are First Interstate Bank open?

A First Interstate Bank is open:
Friday: 9:00 AM - 5:00 PM
Saturday: Closed
Sunday: Closed
Monday: 9:00 AM - 5:00 PM
Tuesday: 9:00 AM - 5:00 PM
Wednesday: 9:00 AM - 5:00 PM
Thursday: 9:00 AM - 5:00 PM


Q How is First Interstate Bank rated?

A First Interstate Bank has a 3.4 Star Rating from 10 reviewers.

Ratings and Reviews
First Interstate Bank

Overall Rating

Overall Rating
( 10 Reviews )
5
1
0
1
3
Write a Review

Colleen Reyerson on Google

image I opened my account with Great Western, which was then acquired by First Interstate Bank. Great Western had been open on Saturdays until noon: FIB promptly did away with Saturday hours (a cost saving move?). The bank lacks key services many of its competitors offer, such as Zelle, electronic check deposits, etc.
The 50 cent bag of "customer appreciation" candy FIB recently gave out is to me nothing short of comical. As if that's going to prevent unsatisfied customers like me from jumping ship!

Business Response on Google May 12th, 2023
Hello Colleen. We sincerely apologize for the frustration we have caused you. We take meeting our clients' needs very seriously and would appreciate the opportunity to work with you 1-on-1 to discuss your concerns and how we can better support you. Please reach out to us at 641-754-5505 or stop by the branch. We truly value and appreciate your business.

Ann Teixeira on Google

image Not open on Saturdays. I'm a truck driver and some times not home during the week days.

Business Response on Google Apr 5th, 2023
Hi Ann, We sincerely apologize for the frustration we have caused you. When unable to reach your local branch, you may also call our Client Contact Center at 1- 855-342-3400; representatives are available Monday-Friday, 7:30 a.m. to 7 p.m. MST and Saturday, 10 a.m. to 2 p.m. MST. We value and appreciate your business and look forward to serving you.

JAMIE JORDAN on Google

image Friendly courtesy service

Business Response on Google Feb 4th, 2022
Thank you for the 5 star review Jamie, we truly appreciate your business!

GAR A on Google

image So far, so good.


Malissa Desaussure-Pennell on Google

image


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Overall Rating

Overall Rating
( 10 Reviews )
5
1
0
1
3

Write a Review

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