Kodim Cleaning Services

Michael Sontag _{on Google}

Jun 8th, 2023

Services: Standard cleaning, Deep clean

E Holstein _{on Google}

Jul 25th, 2022

Very considerate and conscientious cleaner! Stayed well past arranged time for cleaning out of commitment to thoroughness. Careful with product choices to protect home. A joyful presence and 100% trustworthy.

Nina B _{on Google}

Mar 6th, 2022

Met Cody, what a lovely guy! It was great talking to him.

Sara Sparks _{on Google}

Mar 1st, 2021

~ BUYER BEWARE ~
Unfortunately this was my first and last experience with a professional cleaning company. My gut from the beginning told me this crew would not fulfill our contract for a move-out cleaning package (floors, walls, doors, baseboard etc). Not only did myself and another person spend extra time (90 minutes) re-cleaning what was completed, I also had to repair a sink faucet they broke without telling me. They showed up late by over an hour and then finished the $450 job in 3 hours. Other competitors charge $80/hr so these jokers made $150/hr and half-a$$ed the work. I tried to communicate to Cody my frustrations but he hung up on me during our phone conversation - very professional.
My take-away is this: listen to your gut and if you want a job done right, do it yourself (or at the very least DO NOT HIRE KODIM CLEANING SERVICES).

Tyler Titcomb _{on Google}

Feb 26th, 2021

*WORST EXPERIENCE*
The move-out cleaning overall was okay. I called after the cleaning because I had a few issues with the cleaning and had to spend over an hour cleaning up after them. None of our doorframes were dusted, nor were any baseboards. Spots on the walls were not cleaned--it was explained to me during the call that I would have needed a different package for this, I am not sure why this wasn't explained before the cleaning. I also specifically asked to get our garage swept out, even brought them into the garage during their pre-cleaning inspection, this was also completely neglected. The stairs were very obviously not vacuumed and one of our sinks was mysteriously broken afterwards, but I didn't even get to discuss this with Cody before he hung up on me.
I was charged $450.00 for the move-out cleaning job, which we discussed would include walls, floors, doors, counters, etc. When I called to discuss my issues with the cleaning, I was told that they were there for 3 hours tops. Which works out to $150.00 per hour, or approximately double what any other company in the Iowa City area charges (most are $80 per hour for 2 people). But Cody will have no problems explaining to you that they do not charge by the hour, they charge by the job. If this is their standard of care, I highly recommend seeking another company for your cleaning. They were unprofessional and did a poor job.
UPDATE: Since I cannot respond to the companies response, I will update my review. Asking for a very fair refund for a poor job is not blackmail, it is common practice when you are unhappy with a service you paid for. And hanging up the phone is not a professional way to "withdraw from the conversation". You never would have came back to finish the job, Cody couldn't even say he was sorry we felt you did a poor job on the phone. He defended the poor job you did and said absolutely not when I requested a small refund, which would have still left you with over $100.00 per hour on average which is a higher rate than any other cleaning company I contacted. This was a very very fair request, which was immediately denied with no constructive conversation about it. We did not "threaten" a bad review, we told you we are giving you a bad review because you did a poor job, overcharged us, were incredibly rude, and offered to make zero amendments. Service: Move-out cleaning