Dental Professionals

I am very much a frequent flyer in terms of visiting this clinic. From the front desk to the dentist doing the dirty work, I've never received anything but competent, concerned treatment. Of all the medical establishments I have to visit---at my age, quite a few--Dental Professionals is the very best, even if I have to get Gary Jacobsen's staff to turn the TV from Fox to CNN.
Nov 23rd, 2020

Receptionist when I called to cancel appointment because I got scheduled to work, was so rude to me. Not very welcoming.
Nov 3rd, 2020

Jun 29th, 2020

Mar 8th, 2020

Would give Dental Professionals P.L.C. a zero star if I could. Dental Professionals are out to collect as much insurance money as possible. My family were new patients and I went in for a cleaning and they used a water pick on my teeth for five minutes. Dental Professional's charged for a higher level cleaning without indicating insurance may not cover it fully. Shockingly, for a five minute water pick procedure they charged $100 more to insurance. Don't we all wish we could make $100 in five minutes! Insurance did not cover the procedure fully, which I was left charged for most of it. If presented with the possibility that most likely insurance would not cover, and was an upcharge option at time of service, I would have declined the service. A patient should be given the option to decline service with it is not covered by insurance instead of automatically completing the procedure if it is not part of the standard cleaning covered by insurance. Again, brand new patient to Dental Professionals. It feels as though there was a "lets see what insurance will cover with a new patient" mentality. When I questioned the charge, I spoke to no more then four different "billing" people. All of which, kept passing the torch to the next person. It was a simple solution....if I was not told of a possibility of an upcharge at the time of service...I shouldn't have been required to pay for that service Dental Professionals should have calculated my responsibilities for a standard insurance covered cleaning and credited the difference. They chose not to. Instead, Dental Professionals made a poor decision to not correct the bill and lost four patients over $100.
Jun 13th, 2021