Burlington

( 127 Reviews )

10201 University Ave
Des Moines, IA 50325
515-444-5418

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Hours

Tuesday:

9:00 AM - 11:00 PM

Wednesday:

9:00 AM - 11:00 PM

Thursday:

9:00 AM - 11:00 PM

Friday:

9:00 AM - 11:00 PM

Saturday:

9:00 AM - 11:00 PM

Sunday:

9:00 AM - 10:00 PM

Monday:

9:00 AM - 11:00 PM

CALL DIRECTIONS REVIEWS

Chamber Rating

3.6 - (127 reviews)

Read Our 127 Reviews

Chamber Rating

3.6 - (127 reviews)

› ‹

Carlos Amador

Mar 9th, 2024
Ashley Ayres
My niece went there today and went to try on a sports bra, to make sure it fit. Immediately someone was in there pounding and yelling on the door to come out, while she was undressed! Said she couldnt try it on because its underwear. Terrible customer service. No need to ever step in there again.
Feb 23rd, 2024
Adan Castro

Feb 20th, 2024
Meredith Stanbrough
Would not recommend. Staff here needs some serious customer service training.
Feb 13th, 2024
Derek Baier
My wife was falsley accused of shoplifting or knowing who the 2 people were that DID shoplift bc they happened to walk in the door at the same time. (Keep in mind there is only 1 entrance that is also the exit) so naturally being in a strip mall with a large parking lot i guess that makes her guilty. She forgot her phone in the store and went back to get it, the manager refused to return her property and insisted in calling the police. She finally got ahold of me and as i show up demanding to see this video proof they claim to have nobody can provide any answers or even show me a single video! I was outraged and waited around for another 30 min for the police, nobody showed up. Only have the manager come back and actually apologize.... Day late dollar short. My wife was horribly embarassed and will never return. Her only break all week to get out of the house while having a sitter was spent defending her innocence and being treated like a criminal with ABSOLUTELY NO PROOF! these employees are rude, the whole thing is agreegise. Someone MUST be held accountable or we will be seeking legal action!!!
Apr 4th, 2024

Read Our 127 Reviews

About
^Burlington

Burlington is located at 10201 University Ave in Des Moines, Iowa 50325. Burlington can be contacted via phone at 515-444-5418 for pricing, hours and directions.

Contact Info

515-444-5418

Questions & Answers

Q What is the phone number for Burlington?

A The phone number for Burlington is: 515-444-5418.

Q Where is Burlington located?

A Burlington is located at 10201 University Ave, Des Moines, IA 50325

Q What is the internet address for Burlington?

A The website (URL) for Burlington is: https://stores.burlington.com/ia/clive/1277/?utm_source=google&utm_medium=organic&utm_campaign=maps

Q What days are Burlington open?

A Burlington is open:
Tuesday: 9:00 AM - 11:00 PM
Wednesday: 9:00 AM - 11:00 PM
Thursday: 9:00 AM - 11:00 PM
Friday: 9:00 AM - 11:00 PM
Saturday: 9:00 AM - 11:00 PM
Sunday: 9:00 AM - 10:00 PM
Monday: 9:00 AM - 11:00 PM

Q How is Burlington rated?

A Burlington has a 3.6 Star Rating from 127 reviewers.

Hours

Tuesday:

9:00 AM - 11:00 PM

Wednesday:

9:00 AM - 11:00 PM

Thursday:

9:00 AM - 11:00 PM

Friday:

9:00 AM - 11:00 PM

Saturday:

9:00 AM - 11:00 PM

Sunday:

9:00 AM - 10:00 PM

Monday:

9:00 AM - 11:00 PM

Related Categories

Ratings and Reviews
^Burlington

Overall Rating

( 127 Reviews )

Write a Review

Carlos Amador _{on Google}

Mar 9th, 2024

Ashley Ayres _{on Google}

Feb 23rd, 2024

My niece went there today and went to try on a sports bra, to make sure it fit. Immediately someone was in there pounding and yelling on the door to come out, while she was undressed! Said she couldnt try it on because its underwear. Terrible customer service. No need to ever step in there again.

Business Response_{on Google} ^{Mar 11th, 2024}

We are sorry to learn about the experience you and your family had at our store. Ensuring all our customers feel welcome and respected is a priority for us, and it seems we did not meet that standard in this case. Rest assured, we will investigate this issue and implement necessary measures to prevent its recurrence. Your feedback is valuable to us. - The Burlington Team

Adan Castro _{on Google}

Feb 20th, 2024

Meredith Stanbrough _{on Google}

Feb 13th, 2024

Would not recommend. Staff here needs some serious customer service training.

Business Response_{on Google} ^{Mar 9th, 2024}

We regret to learn about your experience. We are committed to delivering top-notch customer service, and it appears that we did not meet expectations in this instance. Your feedback is important to us and will be utilized to enhance our service. We appreciate you bringing this matter to our attention. - The Burlington Team

Derek Baier _{on Google}

Apr 4th, 2024

My wife was falsley accused of shoplifting or knowing who the 2 people were that DID shoplift bc they happened to walk in the door at the same time. (Keep in mind there is only 1 entrance that is also the exit) so naturally being in a strip mall with a large parking lot i guess that makes her guilty. She forgot her phone in the store and went back to get it, the manager refused to return her property and insisted in calling the police. She finally got ahold of me and as i show up demanding to see this video proof they claim to have nobody can provide any answers or even show me a single video! I was outraged and waited around for another 30 min for the police, nobody showed up. Only have the manager come back and actually apologize.... Day late dollar short. My wife was horribly embarassed and will never return. Her only break all week to get out of the house while having a sitter was spent defending her innocence and being treated like a criminal with ABSOLUTELY NO PROOF! these employees are rude, the whole thing is agreegise. Someone MUST be held accountable or we will be seeking legal action!!!

Business Response_{on Google} ^{Apr 8th, 2024}

We regret to learn of the unfortunate experience your wife encountered. Teamwork is fundamental to us, and we are committed to upholding high service standards. Rest assured, we will investigate this incident thoroughly to prevent its recurrence. Please call us directly at 855-355-2875 for further assistance. We recognize the distress this may have caused and sincerely thank you for your patience and understanding. - The Burlington Team

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Overall Rating

( 127 Reviews )

Burlington

Hours

Chamber Rating

Chamber Rating

About Burlington

Contact Info

Questions & Answers

Q What is the phone number for Burlington?

Q Where is Burlington located?

Q What is the internet address for Burlington?

Q What days are Burlington open?

Q How is Burlington rated?

Hours

Related Categories

Ratings and Reviews Burlington

Overall Rating

Overall Rating

Overall Rating

Overall Rating

Carlos Amador on Google

Ashley Ayres on Google

Adan Castro on Google

Meredith Stanbrough on Google

Derek Baier on Google

Overall Rating

Overall Rating

Overall Rating

Overall Rating

Write a Review

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About
^Burlington

Ratings and Reviews
^Burlington

Carlos Amador _{on Google}

Ashley Ayres _{on Google}

Adan Castro _{on Google}

Meredith Stanbrough _{on Google}

Derek Baier _{on Google}