Smokin' Joe's Tobacco & Beer Outlet

Mar 1st, 2024

The store is supposed to open at 7 AM and there have been multiple times where they are not open. Store should not list hours as 7 AM and place a sign on the window stating as such if they're not going to be open.
Jan 26th, 2024

Female store employee that usually works 2-11 range is rude on the phone or doesn't answer
Dec 23rd, 2023

I've always gotten great service until today. Since no one seems to know how to reach the manager, here's my review. The short, chubby, woman with mouse brown hair harassed the man ahead of me because he had on sunglasses. He was possibly Nigerian. He was very gracious. I've seen this employee before. When my turn came, she kept calling me "hon". I very politely asked she not call me that. As she went to get my item, she said "since I don't know your name, I'll call you hon". REALLY? It got worse. She wouldn't take my virtual card, so I had quarters, which she refused. She had 30.00 already. I said nicely, you're on a roll today! So I used plastic, requested a receipt, which she thrust at me. She then said sarcastically as she turned away "have a nice day hon". The next customer was white. She said loudly for me to hear " oil can I help you hon", on purpose, and then they laughed. I don't need or deserve that kind of treatment. I CAN EASILY GO ELSEWHERE. I go to this one because of the service and the friendly staff. I WON'T BE BACK TILL I HEAR FROM MGMT. Please keep in mind the 2 customers she harassed were. It white....she really got off being rude to me and I don't appreciate it. She needs to be transferred or fired. KEEP IN MIND THE PICS ARE OF THE STORE I WAS TREATED RUDELY. Obviously the SE14th store doesn't care about the treatment I got from their girl. I have found another place to shop, and I'll gladly give them my money
Nov 9th, 2023

Sep 24th, 2023