UnityPoint Clinic Family Medicine - Parks Area

They incorrectly charge insurance for made up procedures and then pass the blame and make you try to fix their mistakes, they say it it out of their hands and give you a number to call where nobody picks up the phone. They will not own up to their own incompetence and tell you sorry but that no one here will help you. I have been going here for 4 years and will looking for a different practice because i cant trust them. Look elsewhere for care if you can, otherwise be prepared for surprise procedures billed on your behalf.
Aug 13th, 2022

Why does this clinic use an "answering service"? I called today to leave a message for a call back. I did not even get to request the call back. I was rudely interrupted and told they are all at lunch and I would need to call back after 1:00. If the "answering service can't write a message memo, what are they paid for?
Jul 12th, 2022

The desk staff is patient & kind, the doctors insightful & helpful, especially Dr Aich & Dr Johnson. I gave 4 stars not 5 because getting an appointment within a few days can be very hard without calling back repeatedly for cancellation s
May 7th, 2022

Dr Johnson and the nurse that helped me are both great.
Feb 7th, 2022

Was never called or told i was prescribed a medication. Also, not sure why is so hard to be nice.
Dec 7th, 2021