Chamber of Commerce

      Genesis Health Clubs - Hickman Road

      ( 519 Reviews )

      Genesis Health Clubs - Hickman Road
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      Hours

      Saturday:
      7:15 AM - 8:00 PM
      Sunday:
      7:15 AM - 8:00 PM
      Monday:
      5:00 AM - 10:30 PM
      Tuesday:
      5:00 AM - 10:30 PM
      Wednesday:
      5:00 AM - 10:30 PM
      Thursday:
      5:00 AM - 10:30 PM
      Friday:
      5:00 AM - 9:00 PM
      CALL DIRECTIONS REVIEWS

      Chamber Rating

      4.2 - (519 reviews)
      359
      59
      16
      10
      75

      About
      Genesis Health Clubs - Hickman Road

      We're happy to introduce four new Genesis Health Clubs locations to Des Moines, Iowa! Along with Hickman Road, locations will open at West Glen, SE 14th, and Merle Hay in the former Aspen Athletic Clubs.

      Contact Info

      Services

      • Gyms
      • Sports & Recreation

      Specialities

      • Gyms
      • Sports & Recreation

      Questions & Answers

      Q What is the phone number for Genesis Health Clubs - Hickman Road?

      A The phone number for Genesis Health Clubs - Hickman Road is: 515-278-2582.

      Q Where is Genesis Health Clubs - Hickman Road located?

      A Genesis Health Clubs - Hickman Road is located at 10930 Hickman Rd, Des Moines, IA 50325

      Q What is the internet address for Genesis Health Clubs - Hickman Road?

      A The website (URL) for Genesis Health Clubs - Hickman Road is: https://www.genesishealthclubs.com/locations/hickman-road.html?utm_source=GBP&utm_medium=organic&utm_campaign=location&utm_content=GBP_location

      Q What days are Genesis Health Clubs - Hickman Road open?

      A Genesis Health Clubs - Hickman Road is open:
      Saturday: 7:15 AM - 8:00 PM
      Sunday: 7:15 AM - 8:00 PM
      Monday: 5:00 AM - 10:30 PM
      Tuesday: 5:00 AM - 10:30 PM
      Wednesday: 5:00 AM - 10:30 PM
      Thursday: 5:00 AM - 10:30 PM
      Friday: 5:00 AM - 9:00 PM

      Q How is Genesis Health Clubs - Hickman Road rated?

      A Genesis Health Clubs - Hickman Road has a 4.2 Star Rating from 519 reviewers.

      Hours

      Saturday:
      7:15 AM - 8:00 PM
      Sunday:
      7:15 AM - 8:00 PM
      Monday:
      5:00 AM - 10:30 PM
      Tuesday:
      5:00 AM - 10:30 PM
      Wednesday:
      5:00 AM - 10:30 PM
      Thursday:
      5:00 AM - 10:30 PM
      Friday:
      5:00 AM - 9:00 PM

      Related Categories

      Ratings and Reviews
      Genesis Health Clubs - Hickman Road

      Overall Rating

      Overall Rating
      ( 519 Reviews )
      359
      59
      16
      10
      75
      Write a Review

      Randee Reszel on Google

      image This business's billing is a NIGHTMARE!! It shouldn't be a difficult concept. My card somehow fell off of my account twice in the year long membership time that I had with them. I provided proof of payment with my credit card statement for 1 month they claimed I owed. I missed 1 payment (which failed to process due to them attempting to charge the card early on the 1st instead of the 15th) & when I went in to cancel my membership (because I went to a new gym) I made up the missed payment, PLUS went ahead and paid my March dues in full. I paid the March dues early on the 11th, which would normally bill on the 15th...& NOW they are claiming that I OWE for March because I didn't give 30 days notice! I PAID MARCH!! Y'all save your money, avoid a billing nightmare & go to another gym that is CLEAN, doesn't have missing & nasty stained ceiling tiles & has functional plumbing all the time!!
      EDIT 4/8/24 - They are so sorry for my billing problems that they decided to THANK ME by CHARGING ME AGAIN!! Run Away from this business!!

      Business Response on Google Apr 6th, 2024
      Hi Randee, thank you for sharing your feedback. We're sorry to hear about your experience with billing. We strive to provide a seamless process for our members and apologize for any inconvenience you faced. Your concerns will be addressed to prevent similar issues in the future.

      Alfreda Jarue on Google

      image

      Business Response on Google Mar 28th, 2024
      Hi Alfreda, thanks so much for rating us. Is there anything you’d like to share that we can pass along to the team?

      Liz T. on Google

      image

      Business Response on Google Mar 29th, 2024
      We’re thrilled to see you had a positive experience, Liz. Care to share any details?

      Serval on Google

      image

      Business Response on Google Mar 23rd, 2024
      Serval, would you mind messaging us so that we can learn more about what we could be doing better or what led to the 1 star review?

      QuanDaHNIC on Google

      image Nice gym, great service.

      Business Response on Google Mar 20th, 2024
      Hi QuanDaHNIC, thank you for your kind words! We're thrilled to hear that you had a positive experience at our gym and enjoyed our service. If you have any feedback or suggestions for us, feel free to let us know. We hope to see you again soon!
      Load More Reviews

      Overall Rating

      Overall Rating
      ( 519 Reviews )
      359
      59
      16
      10
      75

      Write a Review

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