Hilltop Groceries & Spirits

Hi Steven,We appreciate you taking the time to share your feedback and truly apologize for any inconveniences. At our store, we prioritize accuracy in our services and utilize scanning technology to minimize mistakes during transactions.While our cash register system is designed to be efficient and reliable, we understand that few errors can still happen.We recommend reaching out to the cashier at the time of the transaction or referring to the receipt that includes every item that was scanned. Our team is always ready to assist you in resolving any discrepancies and ensuring accuracy in our service’s.Thank you again for your input as it helps us improve our services. Again, we truly apologize for any inconvenience and we hope to serve you better next time.

Dear Clay-the-Comedian,Thank you for taking the time to share your feedback about your recent experience with us. We genuinely appreciate your kind words about our convenient location. However, we are truly sorry to hear about your concerns.Ensuring transparent and fair pricing is of utmost importance to us, and we want to investigate this matter thoroughly to understand what may have happened. We apologize for any inconvenience caused and want to assure you that this is not reflective of our usual standards.We would appreciate the opportunity to speak with you directly to address your concerns and find a suitable resolution. Please feel free to reach out to our manager as well as provide any additional details.Once again, we sincerely apologize for any inconvenience you experienced. We value your feedback as it helps us improve our services, and we look forward to the opportunity to make it right.Best regards.