The Family Credit Union

Rude counter worker giving attitude for no reason, giving attitude when we asked questions. No wonder my daughter is planning on leaving this bank. I never have an account here.
Mar 2nd, 2022

Went to try and cash a check and was met with attitude. I was told by the other bank that I needed my wife who was also on the check with her ID and there would be no problem cashing it. Explained that to the blonde teller and she hit me with attitude and said something about different tellers and different banks. Dont they have standard? Apparently not. She then said she would put a hold on the account. I asked why the other bank didnt mentioned that. She gave more attitude, stormed off to the back to have someone else come out and explain that they would put it on hold which would screw up my daughters account. I wont bank here anymore I only have an account there because I helped my daughter open her first account there for her first job in high school. Im going to have my name taken off of the account. If anyone asks me I will tell them to stray far away from this bank. The one at the bottom of the hill is good Ive never had a problem with them and dont get me wrong the second lady who I assume was a manager I spoke to was very kind but she needs to coach and control her employee.
Feb 26th, 2022

Every simple task is made into an ordeal.
Dec 19th, 2021

Been hear something like 20 yrs Have had probably the most loans or dam close to the top for cars and trucks etc. The staff is always very welcoming and there for your needs.. Great credit union here for life
Dec 19th, 2021

Customer service is rude here no customer service at all
Nov 21st, 2021