Dairy Queen Store

We waited and waited in line. I watched 3 cars get tired of not moving and get out of line. Which meant I didn't have to wait as long. But wait long we did. It appeared only one person was working - so perhaps that was the problem. We ordered a peanut buster parfait and asked for no chocolate on the bottom layer. After a few questions, we thought she had got it. But the parfait came out missing the peanuts. So probably not a good idea to order special.
Apr 10th, 2024

First time back to this location in roughly 6+ years. It was a little busy when we got there not an issue. Fella taking the order very nice and pleasant he gets 4 stars alone. I'm really not 100 percent who was actually in charge of in the leadership roll tonight but waiting as long as we did for two shakes that were extremely subpar compared to another location. Small chocolate shake tasted ok kid like it. Strawberry malt was a complete failure close to zero strawberry flavor at all was mainly vanilla ice cream and whip cream. Have heard this location is under new management so I'll give it one more chance but definitely not too impressed.
Apr 6th, 2024

Mar 19th, 2024

Mar 8th, 2024

I havent been to this DQ in years and there was a reason for that. However after the new management I figured they deserve a chance to form new opinions of their own after the rocky past of this establishment. We went in for a couple simple treats. My wife wanted one of those cake in a cup deals and I decided on a shake. It took quite a long time for any of the employees behind the counter to notice a line of people at the register in front of their faces. No eye contact, no sorry, well be right with you nothin. During this time I decided to look around a little more and let my eyes wander. I noticed the return vents in the ceiling hadnt been cleaned in years. Incredibly dirty, rusty, and even possibly moldy for all I know. The floor in the kitchen was disgusting. You can tell they havent cleaned under or behind their equipment in a long time. At least not well. The walls of the kitchen were in bad shape and very dirty and even had splatters up near the top and I thought how does someone splatter the top of a wall and never clean it off? Eventually someone came to take our order. They asked my wife to check the freezer for her cake in a cup and she stated the only one in there did not look very fresh or even prepared very well at all so she wanted a fresh one to take home. After paying for the order, the lady preparing it came to ask again if she checked the freezer. My wife is more of a timid and kind hearted person but once again said the one in the freezer didnt look good so she was just wanting a fresh one. This lady appeared to keep explaining how they usually put them in the freezer to set up and to me just appeared to be trying to steamroll excuses not letting my wife speak so that way she would avoid making it. Eventually she made it however I immediately threw my shake in the trash after 3 sips of it because it tasted like strawberry yogurt that was left out of the fridge too long. Unfortunately I was disappointed with the outcome. Maybe the new management isnt quite the right fit for leadership either? Or perhaps the sad truth is this establishment is destined for failure. I know I wont be back.
Mar 22nd, 2024