CarHop Auto Sales & Finance

I called Carhop to see if I could get my payments lowered due to loss of hours at work. After about 30 minutes they agreed to lower my payments from $235 every two weeks to $175. This will help my situation out a lot. Or so I thought. I went to Carhop location and asked again that I only need to pay $175 and they confirmed at their location that only $175 was needed. So I got the money order for them and my payment was made. Turns out it didnt get fully paid. I get a text about 2 weeks later saying I still owe $60. I call them asking whats going on and they tell me they reviewed my account and it was changed back without me knowing they changed it back. Apparently the person who lowered my payment is not authorized to do that. Also with an upcoming payment I expected to be charged $175 so I left the amount needed in the account with a little extra for stuff to change the oil and oil filter. I go to get an oil filter to change in the car and I get declined. Carhop charged me $235 when it was suppose to be $175 so now I have an account with a negative balance.
Apr 9th, 2024

Cursti was very nice and professional. She made it soo easy gor me to understand the process. Always gas a smile on her face. This is my 2nd car from here. With customer service like Cursti gas shown i will definitely be back to by another car in the future. Thanks again Cursti!!!
Apr 8th, 2024

Waste of time. Save your money for a down payment and go to a better dealership. The office is dirty, unorganized and unprofessional. They did nothing special for me even though I met criteria and wanted a huge down payment. You can go anywhere.
Mar 31st, 2024

Just bought a Kia love car hop
Mar 30th, 2024

Curtis was very helpful.i am glad that I got to work with her when buying my car.
Mar 28th, 2024