H&R Block

Feb 14th, 2024

Feb 11th, 2024

Excellent professional efficient friendly service with my tax professional!
Feb 9th, 2024

I've been going to Geneva Marsh at the 6th St/1st Ave SW location for years. She has over 45 yrs experience, and is very efficient and friendly. She's very busy, so make your appointment early!
Apr 28th, 2023

***WARNING CEDAR RAPIDS *** Worst service ever. We went there to have my wife's taxes filed. We are new to Iowa and are investing in buying homes. We had the horrible experience of meeting Rebecca Buck. From day one it was clear she had very basic knowledge of taxes. She even admitted it was all the software. She was confused about filing self employed and lied about her experience. She had to be instructed on what to do and got several things wrong. We decided to go with her under duress because we waited two weeks for an appointment. Even though she had the P&L, 1099, and W2s for 2 weeks and the supporting docs she requested (but didn't need) for 5 days she writes us today (no phone call) at 4:50 PM (10 minutes to closing) that the meeting we have scheduled for tomorrow is canceled because my wife's self employed taxes have her flummoxed and she is unable to do them. She then refers us to a colleague in another office, she gives us the WRONG NUMBER to him as well and when we finally tracked him down...it's a 3 1/2 week wait for an appointment. I will NEVER use H&R block again. We are new to Iowa and I am appalled at the lack of professionalism, lack of basic skills at one's career choice, and the bold faced lies masquerading as faux confidence shown by Ms. Rebecca Buck. I thank God we have other choices. But me, my wife, our kids, will no longer use HR Block and I will openly, and consistently campaign for the new tax person we found that does NOT work for a company that would hire and keep such a subpar employee as Ms. Buck. Stay away, go somewhere else.
Feb 15th, 2023