EPIC Property Management LLC

We clean everything and pay a company to wash the carpet and they still charge for everything from my deposit, plus I still own money. I Don't recommend This company to rent
Apr 2nd, 2024

I have seen a lot of bad reviews for epic properties, personally I wouldn't agree. They have been very easy to contact, via email and the phone. I have had 2 maintenance orders one personal preference and one was mildly serious, both times the maintenance man was quick and did a great job. I love the place and I appreciate the management.
Oct 6th, 2023

Don't expect a full refund of your deposit, even if you put thorough work into the place. They'll still charge for professional cleaning full price ($350). I wasn't expecting the full deposit, but I know it didn't need that much cleaning. I had professional cleaners quoting $125...
Oct 2nd, 2023

The way this company does business is absolutely despicable. I could spend hours listing every unprofessional communication we had with them, but my time would be better spent warning would-be renters in the Cedar Rapids area to STAY AWAY from these scam artists. The final statement in which we were to receive our deposit return was the last straw. We spent a week prior to the move out cleaning every square inch of the property in hopes of getting a reasonable portion of our deposit back. But I suppose we didn't rack up enough damage for these buffoons to turn a profit with our deposit, so they decided to just up-charge every item they could. For example, they somehow justified charging us $75.00 to replace ONE smoke detector battery. Every other item on the list was marked-up similarly. Luckily for these scoundrels, their customer base doesn't have the resources to do anything about it. There is a reason they are on the do not service list for several companies around the CR area. The best part is they read these reviews and continue with their scummy practice.
Oct 12th, 2023

I see a lot of reviews stating bad reviews about maintenance, but in my experience they were great. It was the management as a whole who were extremely untruthful though. I lived in a house on 7th for 3+ years. When I was moving in someone drove by and said that the house was extremely haunted and drove off. I didnt think anything of it. The 3rd year came around and my neighbor who had lived there for her entire life, basically, decided to tell me that the previous renter/owner passed away in the house due to lung cancer. She started to tell me that I should be careful because I have 2 children who I have raised in there their entire lives. She proceeded to say that the home has a dirt basement that isnt finished and that Radon was present. I knew nothing about this but I started researching and found that this is a gas that comes out of the earth and is deadly if it isnt taken care of. This makes sense because My kids & I were sick almost constantly throughout our time here. I expressed this to the property, but no response to emails or voicemails. How would my neighbor know that I even had a dirt basement unless something happened bc of it?? She wouldnt have! I spent a decent amount of money on test kits, etc. These tests take weeks bc you have to send them in. I ended up just letting them know that I wouldnt be signing another lease there. I never received the results from the tests, I was just in a hurry to get out of it all. When I moved out, I DEEP cleaned & hired a carpet cleaning co to come like I was advised to. I did leave some stuff behind because there were no dumps to throw things in and because I was in a hurry to get out. I wasnt really trying to die of lung cancer. Mind you, none of the bad history was shared during the showing, during the move in, NOTHING! In fact, the lady told me a teacher lived there. I recently found out that I was charged $4,000 in fees for leaving things behind and not scrubbing the crevices of the place. I can understand fees for leaving things behind, but 4 grand? Absolutely not. I gave this management 30 grand over the time I lived there. I ALWAYS paid rent on time. I feel like I have been taken advantage of. They kept my deposit and on top of it have charged me $4,000, no exaggeration. Ive been through a lot with this management. I would think twice before renting through them. And make sure you do you research on the homes youre living in, because businesses like these want your money. They do not care if you or your infant children are at risk of becoming extremely ill.
Sep 12th, 2023