Thompson Floors, LLC

We used Kelly for purchase and install of new engineered hardwood in Feb 2023. Our flush mount vents didn't come in time for the original install dates. We still do not have the vents we paid for and Kelly has ghosted us. Incredibly disappointed.
Oct 8th, 2023

I want to convey how frustrated we are with Kelly and Thompson flooring. He wont return our emails or texts. I asked for a phone call to finalize his quote and he has not called or emailed me back. We really wanted to go with Thompson Flooring, instead we are going with Carpetland. This was a situation where Thompson had the sale, all he had to do was communicate. Our house is 3200 square feet, its going to be over $35,000 for all new hardwood and carpet. Carpetland is more expensive, but we just cant get Kelly to talk to us. Its very disappointing.
May 31st, 2023

Probably the best experience i've had with flooring, something i know nothing about. Kelly, the owner, is very knowledgeable about his products and i felt completely at ease with the work he's done. He installed some new flooring in our home last year and its absolutely held up. Lots of choices. Its so good even my husband says he's impressed!
Feb 13th, 2021

Kelly was awesome to work with. He was very knowledgeable with recommending things that would best fit our needs. We LOVE all the flooring and tile options he choose for our home. They are durable and look amazing.
Oct 23rd, 2020

Jul 13th, 2019