ATS Automotive

ATS Automotive
  • 5042 4th St SW Suite #D
    Cedar Rapids, IA 52404
  •   319-731-0199

Hours

Wednesday:
8:00 AM - 12:00 PM
Thursday:
8:00 AM - 12:00 PM
Friday:
8:00 AM - 12:00 PM
Saturday:
Closed
Sunday:
Closed
Monday:
8:00 AM - 12:00 PM
Tuesday:
8:00 AM - 12:00 PM

Chamber Rating

Verified Member
4.8 - (132 reviews)
122
3
0
1
6

About
ATS Automotive

ATS Automotive, in Cedar Rapids, IA, is the leading auto repair and service center serving Marion, Hiawatha, Fairfax, Shueyville, Swisher and surrounding areas since 2009. We specialize in general and specialist repairs, routine maintenance, tires, wheel alignments, balance and suspension, towing, transmission repair and much more. For all your auto repair and service needs, contact ATS Automotive in Cedar Rapids.

Contact Info

Products

  • Car Batteries
  • Flatbeds and Wrecker
  • OEM Parts
  • Skates and Dollies
  • Windshield Blades

Services

  • Balance and Suspension
  • Fuel Delivery
  • General, Specialist, Transmission and Electric Repairs
  • Lockouts
  • PicoScope Diagnostics
  • Routine Maintenance
  • Tires
  • Towing
  • Wheel Alignments
  • Winch Out

Brands

  • ACDelco
  • Bosch
  • European and Asian Vehicles
  • Imports and Domestics
  • Monroe
  • PicoScope

Specialities

  • Module Programming and Diagnostics
  • Service on Any Makes and Models

Payment Methods

  • Cash
  • Discover
  • MasterCard
  • Visa

Special Considerations

ASE Certified Technicians, AAA Preferred Service Provider

Questions & Answers

Q What is the phone number for ATS Automotive?

A The phone number for ATS Automotive is: 319-731-0199.


Q Where is ATS Automotive located?

A ATS Automotive is located at 5042 4th St SW Suite #D, Cedar Rapids, IA 52404


Q What is the internet address for ATS Automotive?

A The website (URL) for ATS Automotive is: https://www.atsautomotivesolutions.com/


Q How big is ATS Automotive?

A ATS Automotive employs approximately 1 people.


Q What days are ATS Automotive open?

A ATS Automotive is open:
Wednesday: 8:00 AM - 12:00 PM
Thursday: 8:00 AM - 12:00 PM
Friday: 8:00 AM - 12:00 PM
Saturday: Closed
Sunday: Closed
Monday: 8:00 AM - 12:00 PM
Tuesday: 8:00 AM - 12:00 PM


Q How is ATS Automotive rated?

A ATS Automotive has a 4.8 Star Rating from 132 reviewers.

Ratings and Reviews
ATS Automotive

Overall Rating

Overall Rating
( 132 Reviews )
122
3
0
1
6
Write a Review

Tim Dahlstrom on Google

image Can't thank ATS crew enough for their hard work and honest approach to car services. We've been using ATS for a few years now and we always receive out standing service. Communication is always top notch and the detailed inspection report with pictures lets you know exactly what is going on with your vehicle. 10/10. Would recommend this shop to anyone.
Tow service was also 10/10. The driver was quick and knowledgeable. Answered any question I had.
Thanks, ATS!


Dorene Stahl on Google

image Wonderful people and business
My 2008 Tundra was towed to them on a Sunday
First time customer but friends had given them great reviews.
By Monday afternoon we had spoken with them in great detail..complete inspection was done and emailed to us so we could decide how we wanted to move forward
Had my truck back in 3 days
Fair pricing and and honest work..we so appreciated them
Took it in yesterday for service because back up lights not working
Got it back today..fixed..no charge
This is how you run a great business
Thank you


Kenyatha Cage on Google

image Super Fast , Efficient , & Awesome Customer Service.
Thank You Stephen, Kammie , Andrew & the whole team. Any car issues I have are always solved by ATS !! My first choice mechanic !

Business Response on Google Jan 13th, 2024
Kenyatha, we can't thank you enough for your amazing review of ATS Automotive service shop. Additionally, we are thrilled to hear you had an awesome experience with our entire team. We look forward to serving you in the future. Thank you for your business!Owners, Jennifer, Andrew & Adam

Kenyatha Cage on Google

image Awesome service! Honest and efficient communication!! My favorite auto shop. Services: Battery service, Tires, General repairs & maintenance, Car digital & remote key reprogramming, Vehicle Inspection, Brakes, Air conditioning


Airika Osborn on Google

image If I could give less than one star I would. I don't know the name of the driver but he showed up on a roadside assistance call for a tow due to flat tire and refused to tow it because the battery was dead. Forced me to file a 2nd request on my roadside app for him to come back out and Jumpstart it. I called to ask why he couldn't have just Jumpstart it on the 1st call, he said it's not how it's done. I asked if he could please tow it after he jumps it on this 2nd call. He said no and that I have to make a THIRD request through my roadside app for him to come back to tow it.
Having had to much frustration at that point I started to cry and asked why I have to waste 3 roadside calls in one day risking losing my coverage just to get one issue handled. He said it's the way it's set up and I would definitely have to call a third time IF he was able to get it jump started this time... I said "good luck" and ended the call in tears.
He told the person there after, jumping my vehicle, that I needed to call another company because he would not come out for a third call after how I spoke to him.
Apparently employees at this business consider a crying woman asking why they won't help as unacceptable and causes them to refuse to help at all.
I said nothing rude to this man, I only cried and said I don't understand why he couldn't have just tried to work with me to make it easier so I didn't lose my coverage.
Some of the worst service I have EVER experienced.

Business Response on Google Nov 2nd, 2023
Hi Airika, We are always sorry to hear when a customer of ours is upset. We sat down with our employee and reviewed the service call and what we could have done better. Our driver with all of the best of intentions was trying to communicate that "discount tire" will not accept a vehicle that does not start and run on its own power -- his intent was to save you a trip. We apologize for any miscommunication and frustration that came from this. We appreciate your feedback and will continue to work hard on delivering an extraordinary customer experience.Warm regards,Co-Owner Jennifer

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Overall Rating

Overall Rating
( 132 Reviews )
122
3
0
1
6

Write a Review

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