Pancheros Mexican Grill - Cedar Falls

Under staffed.
Apr 8th, 2024

Apr 7th, 2024

This is a new low. Out of dough? Seriously? Last time I tried to get Panch from this location they were out of beans. This is like McDonalds being out of buns or Taco Bell being out of shells. Honestly just sad. Because when the food is good, is can be great. Unparalleled, even. Its just not worth the rigamarole to get it. Its like gambling
Apr 6th, 2024

Will not be back, last night they had about 10 customers walk out on them. The employees refused to make anyones food and my bf had a free online burrito which never got made. We ended up leaving with no food or refund for the chips and queso. I also have ordered a quesadilla and it was RAW and hardly cut.
Apr 5th, 2024

Unprofessional and lazy employees. When I arrived to pick up a delivery order there were no other customers when I walked in and no employees were to be seen, as more customers came in finally the employees came in from the back. They went to work right away on the customers that came in after me but I had to watch 10+ people to get their orders before I decided to cancel the delivery order they should have been working on before I even walked into the completely empty store. EDIT/UPDATE there are 8 employees on shift and not one started on the online order, I had to cancel it. Complete waste of time and pancheros is paying 8 people who cant do their job, even the people that came in after me and ordered in store were having their orders made wrong right in front of them.
Mar 30th, 2024