Verizon

Rachel Sundar _{on Google}

Sep 15th, 2023

Horrible! If you want to get scammed out of hundreds of dollars and don't care if your phone works... this is the store for you! (This is what happened to me!) I should have read the reviews before I went here. Save yourself a LOT of headaches and money and go straight to the store on Elmore that's owned and operated by Verizon. I wish I'd never wandered into one of the Russell Cellular -run Verizon locations.

Adam B _{on Google}

Aug 15th, 2023

Do yourself a favor and go to a corporate store! Signed up for a business account and have had nothing but issues. Store employees were friendly but either didnt know what they were doing or lied to us. We've spent more then 3 hours on the phone trying to get straightened out. I have to call again today, for yet another shut off notice after being told we had a $0 balance yesterday. Oh and only 1 of out 4 trade in credits are showing, its been over a month!

james barner _{on Google}

Aug 10th, 2023

Ordered phone directly from store. Got phone call and email saying was shipped to store and waiting for us. Went to store twice and was told they dont have the phone and know nothing about it and the young gal the ordered the phone wasnt even working the day we came in. Told could not do anything to resolve the issue and could not help us despite having an order number, email, etc. Left and will try ordering from another store.

Marlene Corray _{on Google}

Jul 22nd, 2023

Awful awful experience. Its been two months and Im still trying to get my bill straightened out. It would take too long to write out all the issues I had on this review.
Amanda helped me and no longer works there so possibly that was the problem.
Do yourself a favor go to another Verizon. This is actually Russell Cellular which is supposed to be a partner store. Never again..

Brian Tuftee _{on Google}

Jan 26th, 2023

Great enthusiastic help from Evan at this store tonight, got us set up quickly with a new phone for my wife, will come back for sure to upgrade mine in a few weeks!